Job Description

Veterinary Receptionist - Gold Coast Equine Clinicn
nAdvancetown | Full-Time or Part-Time | Immediate Start n

Gold Coast Equine Clinic isn't just another vet clinic we're an equine-exclusive facility, looking to redefine the standard of veterinary care.

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We're looking for a Veterinary Receptionist who thrives in precision, pace, and professionalism - not someone who just answers phones, but someone who begins the rockstar experience that dealing with our business should provide and organises the diary of our team ensuring we deliver 10/10 to our clients every time they deal with us.

The Role n

You'll be the touch point between clients, vets, and operations - the voice clients trust, and the first impression that defines their experience. This is not an entry-level admin job it's the front line of a high-performing equine veterinary team, so we are looking for someone spectacular.

What your day looks like: n

Understanding our billing processes, creating invoices and taking payments.

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Responding to email and phone enquiries (The ability to multitask on multiple lines a bonus!)

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Coordinating on-site, ambulatory, and emergency appointments

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Communicating with clients, vets, and support staff with clarity and confidence

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Maintaining smooth clinic flow under pressure

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Upholding confidentiality, compliance, and professional presentation at all times.

About You n

You love communicating with people and are disciplined, self motivated and detail-obsessed.

What the ideal applicant will be able to bring to GCEC: n

Prior veterinary or medical reception experience preferred but not essential

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Equine knowledge - to a basic level a must

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Mastery of phone and client communication

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The ability to multitask with accuracy in a fast-paced, high-stakes environment

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A professional, calm, and decisive presence when things get busy

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A high level of computer literacy and organisational efficiency

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A mindset that aligns with performance, positivity and a "can do" attitude.

What we offer: n

Work within a positive and friendly veterinary team

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Flexible working hours - Part-Time or Full-Time positions available!

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Opportunity to grow within a newly built, contemporary, purpose-built facility at Advancetown.

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A culture built on teamwork, accountability, feedback and genuine respect for horses and people alike.

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If you want a quiet desk job ~ this isn't it!

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📌 Equine Veterinary Receptionist (Bonogin)
🏢 Gold Coast Equine Clinic
📍 Bonogin