Optus is seeking a leader to own the Knowledge Intelligence strategy, roadmap and maturity across network operations. You will drive operational knowledge assets, including runbooks and service models, and build knowledge graphs that connect events, services and insights to support faster decision-making.
The role requires extensive leadership in telecoms, expertise in knowledge engineering, and the ability to govern knowledge lifecycles with AI-enabled operations and automation integrations.
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📌 Senior Director, Knowledge Intelligence and AI Ops (Melbourne)
🏢 Singtel Group
📍 Melbourne
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