Job Description

Technology Delivery Manager

Retail Technology Laverton North Hybrid Permanent

Project Manager. Business Analyst. Applications Manager.

If you've done a bit of all three - and you're still someone who likes actually doing the work - this could be right up your street.

We're partnering with one of Australia and New Zealand's largest privately owned agricultural retail businesses as they continue a significant investment across technology, digital and data.

With around 50 stores, multiple retail brands and an integrated logistics operation, there's a genuinely engaging technology landscape underneath the business.

ERP. POS. WMS. Integrations. APIs. Data. Digital products. Infrastructure.

And plenty happening.

The Role

We're looking for a Technology Delivery Manager to sit within a lean seven-person technology team and help drive a portfolio of business-critical projects.

This isn't a role where you'll spend your week herding stakeholders, updating a RAID log and waiting for someone else to do the work.

You'll get your hands dirty.

One day you could be running a discovery workshop with Supply Chain. The next you're working through requirements for an ERP change,



challenging a vendor on an integration, coordinating UAT or preparing a decision for SteerCo.

You'll operate somewhere between Project Management, Business Analysis and Applications Management , owning delivery from initial discovery through to go-live.

What You'll Be Doing:

You'll:

- Deliver multiple concurrent technology and business transformation projects.
- Run discovery workshops and requirements sessions across Retail, Supply Chain, Procurement, Finance, Sales, Logistics and Marketing.
- Translate business problems into practical technology solutions.
- Work across ERP, POS, WMS, APIs, middleware, SaaS platforms, data and digital products.
- Produce requirements, process maps, user stories and UAT scenarios when required.
- Coordinate testing, UAT, releases and business readiness.
- Manage software vendors, MSPs, contractors and implementation partners.
- Own project timelines, risks, dependencies and budgets.
- Challenge scope, vendors and stakeholders when something doesn't stack up.
- Identify opportunities for better processes and systems without waiting to be asked.

#J-18808-Ljbffr

📌 Technology Delivery Manager (Melbourne)
🏢 Refactor.
📍 Melbourne