Job Description

Job Description: n

Better & Fairer Care. Always.

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At St Vincent's, our people are at the heart of everything we do. As Australia's largest not-for-profit health and aged care provider, we are committed to delivering exceptional, compassionate care and improving health outcomes for communities across New South Wales, Queensland and Victoria.

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Guided by our values of Compassion, Justice, Integrity and Excellence, more than 30,000 employees come together each day to make a genuine difference. When you join St Vincent's, you'll become part of a purpose-driven organisation dedicated to shaping a better and fairer health and aged care system for all.

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The Opportunity

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We are seeking an experienced and customer-focused Payroll Officer to join our Group Payroll team. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-volume environment and enjoys delivering exceptional service while working as part of a collaborative national team.

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As a Payroll Officer, you will be responsible for providing accurate, timely and compliant end-to-end payroll services for more than 11,000 employees across multiple states. You will play a key role in ensuring employees are paid correctly, interpreting complex awards and enterprise agreements, and providing expert payroll advice to employees and managers.

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Working within a supportive team environment, you'll contribute to continuous improvement initiatives while maintaining a strong focus on accuracy, compliance and customer service.

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What You'll Do

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Process end-to-end payroll accurately and on time for a large and complex workforce.

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Respond to payroll enquiries from employees and managers, delivering exceptional customer service.

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Interpret and apply payroll legislation, awards, enterprise agreements and organisational policies.

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Maintain payroll records and ensure employee data is accurate and up to date.

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Investigate and resolve payroll discrepancies and complex payroll queries.

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Work collaboratively with Payroll, HR, Finance and operational stakeholders.

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Support continuous improvement initiatives to enhance payroll processes and service delivery.

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Meet critical payroll deadlines while maintaining a high level of accuracy and compliance.

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Contribute to a positive, collaborative and customer-focused team culture.

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About You

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You are an experienced payroll professional with exceptional attention to detail and a passion for delivering outstanding customer service. You enjoy working in a fast-paced environment, have strong problem-solving skills and take pride in delivering accurate payroll outcomes.
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You build positive relationships with stakeholders, communicate confidently and are always looking for ways to improve processes and deliver better outcomes.

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Key Experience & Capability

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1-3 years' experience in a high-volume payroll setting.

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Demonstrated experience processing end-to-end payroll accurately and efficiently.

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Strong knowledge of payroll legislation, awards, enterprise agreements and ATO requirements.

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Experience working within complex and highly industrial environments.

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Excellent analytical and problem-solving skills with the ability to resolve payroll issues.

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Strong customer service and stakeholder engagement skills.

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Experience using payroll, time and attendance and ticketing systems.

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Intermediate to advanced Microsoft Excel skills, along with experience using Outlook and other payroll-related systems.

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Excellent written and verbal communication skills.

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Ability to manage competing priorities while meeting strict payroll deadlines.

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Desirable

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Experience within the healthcare, aged care or not-for-profit sector.

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Experience using systems such as ADP, Kronos, TRIM, SharePoint or similar platforms.

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Payroll qualifications or relevant payroll administration training.

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Why St Vincent's?

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Make a meaningful impact – Help strengthen payroll compliance and ensure our workforce receives accurate and reliable payroll services.

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Work with purpose – Join a values-driven organisation guided by Compassion, Justice, Integrity and Excellence.

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Drive improvement – Contribute to better payroll processes, systems and governance across a national organisation.

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Enjoy great benefits – Access salary packaging, wellbeing initiatives, employee discounts and a range of additional benefits.

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Be part of something bigger – Join a supportive payroll team committed to excellence and continuous improvement.

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Interested?

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Apply with your CV and cover letter outlining your experience and interest in the role.

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Please note applications will be reviewed as they are received, and the role may close early if a suitable candidate is identified.

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For more information, contact .

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Equal Opportunity

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At St Vincent's we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute.

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We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTQIA+ community. We are committed to fostering a workforce that reflects the diversity of the communities we serve.

Closing Date: 20 October :59pm Reconciliation Action Plan: n

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

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For further information, visit >:// or get in contact at

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View Reconciliation Action Plan

Code of Conduct: n

View Code of Conduct

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📌 Payroll Officer (Brisbane)
🏢 St Vincent's Health Australia
📍 Brisbane