Job Description

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Reporting to the Funding Team Leader, the Funding Officer will manage and execute daily funding operations across client and company accounts at GO Markets. You will play a key role in processing deposits and withdrawals, reconciling accounts, ensuring regulatory compliance, and liaising with internal teams and external partners such as banks and payment providers.

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This onsite role operates across two shift times and the successful candidate must be adaptable to work either from 10am – 6:30pm (including lunch break) or 11:30am – 8pm (including lunch break) on a as-needed basis. Flexibility to work across both shifts is essential, as rostering is determined by business and team coverage needs.

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This is a 12-month fixed-term contract role.

What You'll Be Doing n

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- Client Funding Operations: Process and verify client deposits, withdrawals and internal transfers. Monitor and reconcile client accounts across multiple currencies and payment channels (bank wires, credit cards, e-wallets, crypto wallets). Ensure all transactions comply with internal policy, AML and regulatory requirements, and investigate funding discrepancies as they arise.
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- Treasury & Cash Management: Maintain daily funding and liquidity reports, forecast short-term cash flow needs, and support inter-company transfers and fund allocations between entities or regions.
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- Reconciliation & Reporting: Perform daily bank reconciliations, ensure client balances are accurate across trading platforms, and prepare funding summaries and reports for management, audits and regulators.
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- Relationship Management: Liaise with banking institutions and payment service providers, support onboarding of new payment providers,



and assist customer service with client funding inquiries.
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- Compliance & Risk Management: Ensure funding operations meet AML, KYC and regulatory standards, report suspicious transactions to the Compliance Department and support internal and external audits.
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What You'll Bring to the Table nn
- Experience: Demonstrated relevant experience in financial operations, treasury or payments processing within the FX, CFD, or broader financial services industry, with a sound understanding of trading platforms, banking operations and regulatory requirements.
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- Funding Operations & Reconciliation Expertise: Proven ability to manage daily funding activities including client deposits, withdrawals and internal transfers, ensuring accuracy, timeliness and full reconciliation across multiple currencies and payment channels (bank, PSP, e-wallet and crypto).
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- Treasury & Cash Management: Experience in monitoring and maintaining liquidity levels across multiple global accounts, forecasting cash flow requirements and preparing daily or periodic funding and liquidity reports for management.
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- Language: Fluent in Mandarin to support a diverse client base and day-to-day operational requirements.
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- Qualifications: Degree in Finance, Accounting or a related discipline.
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- Flexibility:



Willingness and ability to work across both rostered shift times (10am–6:30pm and 11:30am–8pm) as required.
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- Regulatory Knowledge: Thorough knowledge of AML, KYC and related financial compliance frameworks and regulations, with the ability to identify, investigate and elevate suspicious activities and ensure adherence to company and regulatory policies.
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- Systems & Software: Familiarity with trading platforms and proficiency in Microsoft Office; experience with payment service providers is an advantage.
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- Attention to Detail: Highly accurate and organised, comfortable managing reconciliations and time-sensitive transactions.
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- Communication & Teamwork: Strong communication skills, with the ability to liaise professionally with internal teams, banks and payment partners.
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Why You'll Love Being Part of Our Team nn
- Join an Award-Winning Global Leader: Become a key player with an award-winning online trading brokerage.
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- Rewarding Compensation: Benefit from a competitive base salary plus super, reflecting your expertise.
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- Fresh Coffee and Team Lunches: Enjoy daily fresh coffee and monthly themed team lunches with cuisines from around the world!
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- Prime Location & Lux Building Facilities: Enjoy lux end-of-trip facilities at our CBD office on Collins Street, with complimentary fitness classes and exciting wellness activities to keep you feeling great!
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Please note that only Australian citizens and permanent residents will be considered for this role.

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To succeed in this role, you'll embody GO Market's values: Accountability, Commitment, Integrity, Quality, Collaboration and Evolve.

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📌 Funding Officer (Melbourne)
🏢 GO Markets
📍 Melbourne