Role Title

Business Development Manager – Glory

Company

Glory

Location

Sydney or Melbourne

Summary

The Business Development Manager is responsible for developing strategic growth opportunities within enterprise‑sized retailers and Fuel & Convenience operators across Australia. The role will identify, develop and close opportunities across the broader Glory portfolio, including our unified commerce platform, self‑service and digital engagement solutions, cash and payment automation technologies and adjacent retail technology offerings. Working closely with customers, partners and internal specialists, the Business Development Manager will build relationships, understand customers' strategic priorities and develop technology roadmaps that deliver measurable business value, operational efficiency and enhanced customer experiences.

Key Responsibilities

- Define and execute the sales strategy to develop a healthy, qualified pipeline and achieve budgeted targets.
- Identify and develop strategic opportunities across Enterprise Retail and Fuel & Convenience accounts through a structured territory and account planning process.
- Proactively generate and qualify new opportunities and progress them through the sales funnel.
- Build and maintain relationships with key stakeholders across Operations, IT, Digital, Store Development, Finance and Customer Experience functions.
- Develop partner‑led opportunities through engagement with POS providers, systems integrators, consulting organisations and complementary technology partners.
- Position and promote the broader Glory portfolio, including unified commerce, self‑checkout, digital ordering, customer engagement, cash automation and retail operations solutions.




- Identify opportunities to cross‑sell and expand relationships across Glory, Flooid and Acrelec offerings.
- Represent Glory at industry events, conferences and customer thought leadership forums.
- Maintain accurate opportunity, account and pipeline management information within CRM systems.
- Coordinate internal subject matter experts from Glory, Flooid and Acrelec to support complex sales opportunities.
- Act as the voice of the customer and the market, providing feedback on industry trends and technology needs.

Qualifications

- At least 5 years’ enterprise sales experience within Retail, Fuel & Convenience or adjacent technology markets.
- Proven success in selling complex technology solutions including retail technology, unified commerce platforms, point‑of‑sale solutions, self‑checkout systems, digital ordering platforms, customer engagement technologies, store operations solutions, payments and transaction technologies, SaaS or enterprise software solutions.
- Demonstrated track record of achieving sales quotas and developing funnel coverage to meet business plan objectives.
- Strong experience in delivering retail focused messaging and presentations to senior stakeholders at customer meetings and industry events.
- Experience using CRM software and/or similar KPI reporting tools.





Required Skills and Competencies

- A natural hunter with proven ability to build constructive trusted relationships with senior customer stakeholders.
- Strong solution selling and consultative selling abilities.
- Customer focused behaviour, with strong consulting and presentation skills.
- Ability to work effectively with cross‑divisional and cross‑functional teams.
- Strong written and verbal communication skills including proficiency in Microsoft Word, Excel and PowerPoint.
- Well‑developed planning and organisational skills with strong attention to detail.
- Strong analytical skills and problem‑solving ability.
- Self‑confident with a proactive and can‑do attitude.
- Comfortable presenting to customers and large audiences.
- Ability to work independently, flexibly and with a high degree of initiative.
- Proven ability to meet deadlines.
- Resilient and hard‑working.
- Strong entrepreneurial spirit.
- Team player with the ability to engage and gain support from internal stakeholders.

Benefits

- Customer Delight. We put our customers first.
- Integrity. We do the right thing, always.
- Innovation. We embrace new challenges and shape the future.
- Speed. We move quick, that’s how we stay ahead.
- Diversity & Respect. We value the strength in our differences.
- Teamwork. We succeed together.

Equal Opportunities

Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.

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