IAG in Australia seeks a Senior Solution Architect to lead complex enterprise solutions across Contact Centre technologies. You will connect business outcomes with technology strategy, work with stakeholders, architects, engineers and vendors, and govern architecture decisions within IAG standards.
You’ll shape problem definitions, develop options, document decisions, and drive pragmatic transition plans, balancing risk, cost, and long-term sustainability while delivering tangible business value.
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📌 Senior Solution Architect - Contact Center & Enterprise (Melbourne)
🏢 Iag
📍 Melbourne