Quality Assurance Remediation Lead — Hybrid (12‑Month) (Sydney)

Quality Assurance Remediation Lead — Hybrid (12‑Month) (Sydney)

14 Oct
|
Optus
|
Sydney

14 Oct

Optus

Sydney

Optus, a leading Australian telecommunications provider, seeks a Quality Assurance Remediation Lead for a 12-month fixed-term role. You will design and lead the end-to-end QA framework for remediation, delivering independent assurance, governance, and actionable insights to strengthen customer outcomes and regulatory compliance.

You will collaborate across Remediation Operations, Complaints, Compliance, Legal, Risk, Internal Audit and other stakeholders to ensure QA programs meet regulatory

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📌 Quality Assurance Remediation Lead — Hybrid (12‑Month) (Sydney)
🏢 Optus
📍 Sydney

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