Permanent Part Time - 38 hrs per fortnight
$81,391 - $94,610 per annum (pro rata) plus Super
Position No: 8021
About the role n
This exciting role is at the forefront of showcasing the Macedon Ranges, overseeing the day-to-day operations of the Woodend and Kyneton Visitor Information Centres and delivering exceptional visitor experiences. The Visitor Services Officer plays a vital role in promoting the region, maintaining high-quality visitor information services, supporting tourism initiatives and events, and contributing to Council's visitor economy objectives through outstanding customer service experience.
About you n
The successful candidate will be a customer-focused and approachable professional who thrives in a collaborative team environment and is passionate about promoting the Macedon Ranges as a visitor destination. They will bring strong customer service, communication and organisational skills, along with the ability to coordinate volunteers, manage competing priorities, maintain accurate records and deliver high-quality visitor experiences while building positive relationships with visitors, businesses and the community.
Working at Macedon Ranges Shire Council n
At Macedon Ranges Shire Council,
we’re passionate about building a thriving workplace where everyone feels respected, valued and empowered to contribute. You’ll work together alongside supportive and collaborative colleagues who share our values of honesty, accountability and innovation. We champion a culture of belonging through a variety of workplace flexibility options, and calendar of wellbeing, diversity and inclusion related programs and initiatives.
n
n
- Discount on memberships at Council gym and pool facilities
n
- Employee Assistance Program
n
- Purchased leave
n
- Access to hundreds of exclusive workplace benefits via our Employee Advantages platform
n
- Onsite treater available to support your health and wellbeing at work
n
Position Description n
For further information contact Jane Peterson - Acting Coordinator Visitor Economy on ***.
n
Interviews are expected to be held from the week commencing 9 Nov 2026.
n
We value diversity and welcome applications from people of all backgrounds, cultures, abilities, and identities. If you require adjustments to participate in the recruitment process, please let us know at ****@mrsc.vic.gov.au.
n
Direct applications only – Council does not accept unsolicited resumes from recruitment agencies.