Job Description

Your new company n

Join a well‑established and reputable organisation within the industrial sector, located in Norwest.

n

This company prides itself on its collaborative culture, strong internal relationships, and commitment to delivering an exceptional customer experience.

Your new role n

As a Customer Experience Officer, you will play a critical role in supporting the sales and warehouse teams while ensuring a seamless end-to-end experience for customers.

n

n
- Managing customer enquiries via email and phone
n
- Processing customer orders accurately and efficiently
n
- Monitoring and checking stock levels to support order fulfilment
n
- Liaising closely with the warehouse team to coordinate dispatch and availability
n
- Supporting the sales team with order updates and customer requests
n
- Building and maintaining strong relationships with customers through clear and proactive communication
n

What you'll need to succeed nn




- Previous experience in high volume call centre is essential
n
- Supply Chain Logistics experience is highly advantageous
n
- Salesforce experience preferred
n
- Strong attention to detail and organisational skills
n
- Excellent communication skills, both written and verbal
n
- A proactive, team‑focused approach
n
- Ability to multitask and work effectively in a fast‑paced environment
n
- Permanent Resident or Citizens only
n

What you'll get in return nn
- 6 Month temporary with view to go permanent
n
- $40 p/h + super
n
- Convenient Norwest location with free on‑site parking
n
- Supportive and collaborative team environment
n
- Opportunity to work with a respected and growing organisation
n
- Ongoing prospect with potential for long‑term progression
n

#J-18808-Ljbffr

📌 Customer Service Officer (Sydney)
🏢 Kristina Neves
📍 Sydney