14 Oct
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Employee Service Portal
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Benaraby
14 Oct
Employee Service Portal
Benaraby
Job Description
Lead the launch of a brand new café, build your team, shape the future. n
Ready for something bigger than the average Café Manager role?
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We’re preparing to open a brand new The Coffee Club café in Gladstone , and we’re looking for an exceptional hospitality leader to lead the journey from day one.
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Opportunities like this don’t come around often. You’ll have the chance to build and develop your own team, create a strong café culture, establish lasting connections within the local community, and play a key role in shaping the success of a new business from the ground up.
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As a corporate-owned equity store , you’ll enjoy the autonomy to make your mark locally, backed by the support of an experienced Brisbane-based Support Office team and one of Australia’s most recognised café brands.
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With an exciting opening planned for mid-September, you’ll recruit and develop the team, drive community engagement, and help establish The Coffee Club Gladstone as a local favourite. Backed by a competitive salary plus profit share incentive program , you’ll be rewarded for the success you help create.
Who We Are n
Our story began in Brisbane in 1989 when two friends couldn’t find a place to enjoy great coffee and conversation, so they created one.
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Today, The Coffee Club is one of Australia’s most recognised café brands, serving millions of customers across Australia and internationally. As part of Minor DKL Food Group , we’re committed to creating great experiences for our customers while providing rewarding career opportunities for our people.
The Opportunity n
As Café Manager, you’ll lead the café’s operations, team, customer experience and commercial performance.
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Your first priority will be preparing the café for its grand opening by:
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- Recruiting and building a high-performing team
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- Leading onboarding and training
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- Creating a positive, customer-focused culture
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- Building excitement and connections within the local community
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- Establishing strong foundations for long-term success
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- Supporting the launch of a brand new café from the ground up
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As part of your onboarding journey, you’ll have the opportunity to complete your initial training in Brisbane, learning alongside experienced Café Managers and Support Office teams. This hands-on experience will provide valuable operational and leadership exposure, setting you up for success before returning to Gladstone to lead your own café.
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Following the opening, you’ll lead all aspects of the business, from team development and customer experience to commercial performance, operational excellence and community engagement, creating a café customers and locals love to return to.
What We’re Looking For n
You’ll be a passionate hospitality leader who loves developing people, creating exceptional customer experiences and driving business performance.
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Ideally you’ll bring:
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- Previous experience as a Café Manager, Restaurant Manager or Hospitality Manager
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- Proven success leading teams in a fast-paced hospitality environment
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- Experience managing labour, stock, costs and financial performance
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- Strong operational knowledge across food, beverage and customer service
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- Excellent communication and people leadership skills
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- A genuine passion for hospitality, people and community connection
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- Experience building relationships within local communities, customer networks or businesses
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- The ability to drive customer growth through local engagement initiatives
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- A hands-on, positive and energetic leadership style
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- Food Safety Supervisor certification (or willingness to obtain)
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Why Join Us? n
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- Base salary plus profit share incentive program
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- Lead the opening of a brand new Coffee Club café in Gladstone
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- Chance to recruit, build and develop your own team from day one
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- Play a key role in creating the culture, customer experience and reputation of a new business
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- Initial training and development in Brisbane alongside experienced Café Managers and Support Office teams
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- Build meaningful connections with local businesses, schools, sporting groups and community organisations
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- Make a genuine impact on the local community and establish the café as a local favourite
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- Autonomy to lead your café, backed by a supportive Brisbane-based Support Office team
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- The resources and support of a leading Australian hospitality business, while maintaining the feel of a local café
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- Career development opportunities with one of Australia’s most recognised café brands
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- Staff discounts and free coffee while on shift
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Ready to Lead Something New? n
This is a rare opportunity to launch a brand-new café, build a team from the ground up and create a destination that becomes part of the Gladstone community from day one.
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If you’re an energetic hospitality leader who wants to drive results, inspire people and leave a lasting mark on a new business, we’d love to hear from you.
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Apply now and help us bring The Coffee Club Gladstone to life.
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📌 Café Manager (Benaraby)
🏢 Employee Service Portal
📍 Benaraby