Goodman Fielder is seeking a Service Desk Analyst to be the first point of contact for IT support. You’ll resolve or escalate issues across phone, email, chat, and our ITSM system, ensuring timely responses and adherence to SLAs.
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Ideal candidates bring reliability, a solutions-focused mindset, and excellent communication to deliver a positive user experience. Prior Service Desk experience is a plus, with familiarity of AD and Office 365 considered a bonus.
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📌 IT Service Desk Analyst - Flexible, Impactful Support (Sydney)
🏢 Goodman Fielder
📍 Sydney
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