Job Description

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Passenger Service Officer

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Launch Your Hospitality Career with SeaLink Today!

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Join SeaLink South Australia —one of the state’s most trusted and well‑established transport providers—while completing a nationally recognised Certificate III in Hospitality over a two‑year traineeship , supported by MRAEL .

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This traineeship offers a hands‑on pathway into the hospitality industry, combining real workplace experience with formal training. You’ll develop essential skills in customer service, food and beverage service, and day‑to‑day hospitality operations while working in a quick‑paced, customer‑focused environment.

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This structured pathway sets you up for a long‑term, dynamic career in hospitality, opening doors to future roles in cafés, functions, events, and hospitality leadership.

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What You’ll Be Doing

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- Provide friendly, professional customer service in the Ferry Café
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- Prepare and serve food and beverages in line with food safety standards
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- Assist with daily café operations including cleaning, restocking, and cash handling
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- Support passenger experience onboard by delivering efficient and welcoming service
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- Work as part of a close‑knit team to ensure smooth operations during peak travel times
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Roster: 7 days on / 7 days off (Wednesday–Tuesday), including weekends and public holidays

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What’s In It For You:

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- Certificate III in Hospitality (SIT30622)
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- Earn while you learn with a globally recognised, ASX‑listed company
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- All training fees, uniforms, and PPE provided
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- National travel benefits (employee‑level perks)
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- Ongoing mentoring from experienced hospitality professionals
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- Dedicated MRAEL consultant supporting you throughout your traineeship
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- Clear career pathways into roles such as Café Attendant, Hospitality Team Leader, Events Crew, and beyond
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About You

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We’re looking for applicants who are motivated, reliable, and passionate about hospitality and customer service.

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Essential:

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- Reside near Cape Jervis or on Kangaroo Island
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- Driver’s licence and reliable transport
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- Current National Police Clearance
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- Willingness to work shifts that include weekends and public holidays
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- Positive attitude and willingness to undertake formal on‑the‑job training towards a Certificate III in Hospitality
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About MRAEL

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MRAEL is a leading provider of vocational training and trainee support, committed to helping individuals build long‑term careers through quality training pathways and strong industry partnerships.

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Ready to start a rewarding and hands‑on hospitality career? Apply today.

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Please note: Only shortlisted candidates will be contacted!

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MRAEL are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.

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