Job Description

Application Administrator / Application Support Specialistn
Contract Role | Immediate Start | Sydney CBD Hybrid n
nWe are currently seeking an experienced Application Administrator / Application Support Specialist to join a busy and collaborative technology team supporting a broad range of critical business applications.n
nThis is a hands-on applications support role suited to someone with 3-5 years of experience who can hit the ground running in a fast-paced environment. The successful candidate will work across approximately 40 business applications, including both COTS and internally developed .NET applications.n
nThe Rolen
nYou will be responsible for providing Level 2/3 application support, managing escalated incidents, coordinating with third-party vendors, and supporting ongoing system administration activities across a complex applications environment.n
nWorking within a close-knit team of 7, you'll contribute to maintaining business-critical systems while collaborating with internal stakeholders and external suppliers to resolve technical issues efficiently.n
nKey Responsibilities n

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- Manage and resolve escalated application incidents within agreed service levels
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- Coordinate and manage third-level escalations with external vendors and suppliers
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- Support and administer a broad range of business applications
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- Assist with user account management and access administration
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- Support SQL Server, IIS,



and Azure-based environments
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- Produce customised reports and system support documentation
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- Participate in testing activities and deployment support
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- Coordinate software upgrades and system changes
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- Maintain licence allocation and utilisation records
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Skills & Experience nn
- 3-5 years' experience in Application Support / Systems Administration
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- Robust experience supporting applications environments (not desktop or Windows support)
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- Recent experience with: n n
- MS SQL Server
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- IIS
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- Azure technologies (highly desirable)
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- Experience managing Level 2/3 incidents and vendor escalations
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- Exposure to COTS and/or .NET-based applications
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- Strong communication and documentation skills
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- ITIL certification or equivalent experience highly regarded
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- Relevant IT degree preferred
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Working Environment nn
- Hybrid working arrangement - 2 days onsite per week (Mondays or Wednesdays & Thursdays)
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- Standard business hours (9am-5pm) with occasional planned after-hours work
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- Friendly and team-oriented team environment with strong camaraderie
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Key Information nn
- Immediate start required - candidates must be available to commence from 1 June or have a maximum 1-week notice period
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If you're an experienced Applications Support professional looking for your next contract opportunity, apply now.n

📌 Application Administrator - Application Support Specialist (Sydney)
🏢 Morgan Mckinley
📍 Sydney