Job Description

About Us n

Gentle Dental Hervey Bay is a locally owned and operated family dental practice committed to delivering high-quality, personalised dental care in a welcoming and supportive setting. As long-standing members of the Hervey Bay community, we understand the needs of our patients and are dedicated to providing exceptional service.

About the Role n

We are looking for reliable and professional Dental Receptionists to serve as the first point of contact for our patients. This position offers the opportunity to develop your skills in a rewarding dental environment, with access to professional development and training. The ideal candidate will be organised, detail-oriented, and committed to delivering outstanding patient care.

Key Responsibilities n

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- Greet patients, visitors, and staff warmly and professionally, creating a positive first impression
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- Manage incoming calls and schedule appointments accurately and efficiently
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- Coordinate appointment bookings and communicate patient requirements effectively with the clinical team
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- Prepare treatment plans and process payments, including health fund rebates
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- Maintain accurate patient records and provide comprehensive administrative support
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- Ensure the smooth operation of the clinic, including restocking supplies and adhering to occupational health and safety and infection control standards
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- Work independently while contributing effectively to a collaborative team environment
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What We Are Looking For nn
- Excellent communication and interpersonal skills with the ability to build strong rapport with patients
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- Previous experience in administration, business support, or customer service
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- Professional presentation, strong organisational skills, and meticulous attention to detail
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- Reliable, punctual, and proactive with a positive and customer-focused attitude
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Why Join Us? nn
- Become part of a supportive, close-knit team in a well-established and growing practice
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- Access opportunities for professional development and career progression
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- Work in a respectful and collaborative environment where your contributions are valued
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- Play a meaningful role in supporting the health and wellbeing of the Hervey Bay community
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📌 Dental Receptionist (Fraser Coast Regional)
🏢 Gentle Dental Hervey Bay
📍 Fraser Coast Regional