Job Description

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- Highly energised and supportive growth environment
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- Lead an engaged and successfulteam
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- Unique role for someonewanting totransition outof traditional product sales
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The Companyn

Our client is a recognised leader within the healthcare and aesthetics sector, supporting practitioners through a unique ecosystem of education, clinical support, business solutions and professional development. With a strong reputation for innovation, quality and industry leadership, the organisation is entering an exciting phase of growth and is seeking an experienced commercial leader to drive acquisition, engagement and long-term customer success. This is a unique opportunity to join a purpose-led organisation where you can directly influence growth, build meaningful industry relationships and play a key role in shaping the future of a rapidly expanding network.

The Rolen

As the Sales & Engagement Manager, you will lead the acquisition, conversion, activation and early retention of new practitioners and clinics while managing a high-performing onboarding team. This is far more than a traditional sales leadership role. You'll combine business development, relationship management, pipeline ownership and customer engagement to ensure new clients move seamlessly from initial enquiry through to activation and long-term success. While you'll lead an existing team and pipeline, you will also be expected to proactively generate new business opportunities through networking, referrals, industry relationships, events and direct outreach.

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Key responsibilities include:

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- Driving new business growth through proactive prospecting and relationship development.
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- Managing the full sales and onboarding lifecycle from first conversation through to activation.
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- Leading, coaching and supporting a high-performing onboarding team.
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- Building strong relationships with clinic owners, healthcare professionals and industry stakeholders.
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- Identifying and converting high-value opportunities within the market.
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- Managing pipeline performance, forecasting and conversion metrics through HubSpot.
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- Collaborating closely with Marketing to maximise lead generation and conversion outcomes.
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- Representing the business at conferences, industry events and networking opportunities.
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- Monitoring activation, retention and engagement to ensure long-term customer success.
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- Providing commercial insights and market intelligence to support future growth strategies.
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This role will suit someone who enjoys balancing leadership with hands-on business development and takes pride in building genuine relationships that translate into sustainable commercial outcomes.

Youn

You are a commercially driven sales or business development skilled who thrives on building relationships, creating opportunities and delivering results. You may come from healthcare, pharmaceuticals, medical devices, professional services or another relationship-driven B2B environment and have a proven track record of growing revenue, developing partnerships and managing complex customer journeys.

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You will bring:

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- Proven experience in business development, sales leadership, account management or customer acquisition roles.
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- A strong track record of achieving growth and acquisition targets.
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- Experience proactively generating new business rather than relying solely on inbound leads.
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- Exceptional relationship-building and stakeholder management skills.
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- Confidence engaging with business owners, healthcare professionals and senior decision-makers.
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- Strong commercial acumen, negotiation and objection-handling capability.
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- Experience managing sales pipelines, forecasting and CRM systems, ideally HubSpot.
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- The ability to analyse data and translate insights into action.
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- Excellent communication, presentation and influencing skills.
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- A highly proactive, accountable and solutions-focused approach.
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Most importantly, you're someone who loves building trusted relationships, identifying new opportunities and creating exceptional customer experiences that drive long-term loyalty and growth.

On Offern

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- A high-impact role within a growing and innovative organisation.
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- The opportunity to lead both sales and engagement across a national network.
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- A blend of leadership, business development and customer success responsibilities.
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- Strong executive visibility and the opportunity to influence business growth.
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- Access to an established market presence, credible brand and engaged customer community.
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- Competitive salary package plus performance-based incentives.
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- A collaborative, entrepreneurial culture where ideas are valued and results are recognised.
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- The opportunity to work alongside respected industry experts and leaders.
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If you're looking for a role that combines sales leadership, customer engagement, relationship management and growth strategy, this is an outstanding opportunity to make a genuine commercial impact while building a rewarding long-term career.

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📌 Sales and engagement Manager (Sydney)
🏢 Futureyou
📍 Sydney