Job Description

Field Service Engineer - X-ray & Diagnostic Imaging n

Field Service Engineer - X-ray & Diagnostic Imaging

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Medic Cloud | Deer Park, VIC | Full Time

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Medic Cloud is a growing Australian healthcare technology and diagnostic imaging company providing equipment and technical services to medical, radiology, radiography, chiropractic, veterinary and dental providers across Australia.

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We are looking for an experienced Field Service Engineer to join our Diagnostic Imaging team, primarily supporting X-ray and Digital Radiography systems along with DXA units .

The Role n

This is a hands-on field position covering:

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- Installation, commissioning and servicing of X-ray and imaging systems
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- Preventative maintenance, repairs and technical fault finding
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- Troubleshooting X-ray generators, DR detectors and acquisition systems
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- Diagnosing computer, software and network-related faults
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- Providing onsite and remote technical support
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- Metropolitan, regional, rural and interstate travel as required
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Modern X-ray systems are heavily computer and network based, so solid IT troubleshooting skills are essential .

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You should be comfortable fault finding across Windows PCs, software, hardware, TCP/IP networks and connected imaging equipment.

What We're Looking For n

Previous X-ray or diagnostic imaging experience is strongly preferred. Experience with DRGEM, CPI, Sedecal, Fujifilm,



Stephanix or similar systems will be highly regarded.

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Experience with Dental imaging, DXA/Bone Densitometry, Ultrasound, DICOM or PACS would also be advantageous.

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You should have:

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- Strong electrical/electronic and technical fault-finding skills
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- Strong computer, IT and networking troubleshooting skills
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- A practical and methodical approach to diagnosing faults
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- Excellent attention to detail and technical documentation skills
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- A current Australian driver's licence
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- Willingness to travel regionally and interstate when required
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- The ability to work independently and professionally with customers
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Radiation Use Licence n

Applicants should ideally hold, or have previously held, a Radiation Use Licence applicable to diagnostic X-ray equipment. Candidates with an expired licence, or those who have completed a recognised Radiation Safety Certificate or relevant training, are also encouraged to apply. Medic Cloud can assist suitable candidates with the licensing process where required.

Why Medic Cloud? n

You'll work across a broad range of diagnostic imaging technologies rather than being limited to a single manufacturer or modality, with opportunities for further manufacturer and product-specific training.

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Remuneration will be negotiated based on experience and technical capability.

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📌 Field Service Engineer - X-ray & Diagnostic Imaging (Melbourne)
🏢 Medic Cloud
📍 Melbourne