You will be responsible for providing efficient and welcoming front desk support to patients and healthcare providers at a growing GP and Specialist medical clinic.
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Key responsibilities
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- Managing appointments and patient registration via phone, emails and online websites
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- Medicare, Work Cover/TAC and private patients billing and processing payments
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- Scanning, correspondence and management of patient records and privacy
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- Liaising with GPs, specialists, pathology and other healthcare providers
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- Maintaining clinic presentation and cleanliness
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- Monitoring clinic stock levels and arranging/replenishing supplies as required
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- Assisting with routine opening and closing duties
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- Working collaboratively, providing thorough handover and following/completing clinic SOPs checklists
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About you
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- Previous medical reception experience, particularly with Best Practice Software
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- Strong computer and general IT skills
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- Excellent communication and interpersonal skills
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- Follows established procedures and SOPs consistently
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- Proactive and comfortable helping with the practical day-to-day needs of the clinic
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- Takes pride in maintaining a clean, organised and welcoming environment
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- Friendly, supportive and professional working workplace
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- Modern clinic in Footscray
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- Casual hours initially with opportunity to transition to ongoing permanent part-time employment
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- Competitive remuneration based on experience and responsibilities
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- Genuine pathway to a Practice Manager position for the right person
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About us
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Mai Medical Specialists is a growing GP and Specialist medical clinic in Footscray.
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📌 Experienced Medical Receptionist (Melbourne)
🏢 Mai Medical Specialists GP Clinic
📍 Melbourne
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