Job Description

Part-time | 3.5 days per week | Hybrid working n
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Are you an experienced NDIS Support Coordinator looking for a role where your expertise is valued, your professional judgement is respected and you have the flexibility to enjoy life outside work?

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Apex Care is seeking an experienced Level 2 Support Coordinator to join our Melbourne-based team, working 3.5 days per week.

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We offer a supportive environment, a manageable participant caseload and the flexibility to deliver quality, person-centred Support Coordination without losing sight of your own work-life balance.

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nWhy join Apex Care? n
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Genuine work-life balance: Enjoy a 3.5-day working week.

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Flexible and hybrid working: A combination of working from home, office attendance and participant visits, based on participant and operational needs.

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Manageable caseload: Realistic caseload expectations that support quality service delivery.

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Professional autonomy: Take ownership of your caseload and organise your work with flexibility.

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Supportive leadership: Work directly with approachable, experienced managers who value your contribution.

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nAbout the role n
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You will manage an allocated caseload of NDIS participants, supporting them to understand and implement their plans, connect with appropriate services and build their capacity to manage their supports.

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nKey responsibilities include: n
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Manage an allocated Level 2 Support Coordination caseload, developing and reviewing individual support plans.

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Assist participants to understand NDIS funding, access services and exercise choice and control.

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Coordinate service providers, allied health professionals and other stakeholders.

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Monitor participant budgets, funding utilisation and service agreements.

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Identify and respond to emerging risks,



safeguarding concerns and changes in participant circumstances.

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Prepare NDIS progress reports, plan reassessment documentation and maintain accurate case notes.

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Build participant capacity and independence in navigating the NDIS.

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nAbout you n
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You are an organised, confident and solutions-focused professional who enjoys working independently while contributing to a supportive team.

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nEssential skills and experience n
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Demonstrated experience delivering NDIS Level 2 Support Coordination and independently managing a participant caseload.

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Strong knowledge of NDIS plans, funding arrangements and operational guidelines.

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Excellent communication, stakeholder engagement and problem-solving skills.

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Sound understanding of participant rights, safeguarding, risk management and professional boundaries.

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Strong organisational, report-writing and case management skills.

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Confidence using Microsoft Office and electronic client management systems.

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Current NDIS Worker Screening Check (or willingness to obtain), driver's licence and Australian working rights.

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Relevant qualification in disability, community services, social work, allied health or a related discipline, or equivalent relevant experience.

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Experience supporting participants with complex needs, psychosocial disability or Supported Independent Living arrangements.

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Experience preparing NDIS plan reassessment reports and supporting participants through funding changes.

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nAbout Apex Care n
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Apex Care is a Melbourne-based disability services provider delivering person-centred Supported Independent Living, community participation and NDIS Support Coordination.

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We value responsive service delivery, robust professional relationships and a collaborative approach that promotes participant independence, dignity, choice and control.

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📌 NDIS support Coordinator (Melbourne)
🏢 Apex Care
📍 Melbourne