EBR Ever Better Recruitment is seeking a Customer Service Country Lead for a major telecom client in Sydney. You will drive customer experience strategy, mentor a 25-person team, and coordinate initiatives with senior leadership to improve CSAT and KPI performance.
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The role demands strategic planning, process improvement, and a proven leadership track record in digital customer service within a quick-paced telco environment.
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📌 Customer Experience Country Lead - Drive CX (Sydney)
🏢 EBR Ever Better Recruitment
📍 Sydney
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