Job Description

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About Novotel Surfers Paradise…

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Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

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People & Culture Coordinator
n Where great experiences start with great people.

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Join Our Team...

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Organised. Detail-Oriented. People-Focused.

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Novotel Surfers Paradise is seeking a highly organised and proactive People & Culture Coordinator to join our team.

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This is an excellent opportunity for an administration professional who enjoys delivering exceptional internal customer service, managing processes with accuracy, and supporting a busy hotel operation. As the People & Culture Coordinator, you will play a critical role in ensuring our employee lifecycle administration is managed efficiently and professionally.

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No two days are the same in hospitality, making this the perfect role for someone who thrives in a quick-paced environment and takes pride in keeping things running smoothly behind the scenes.

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About the Role

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Reporting to the People & Culture Manager,



you will provide comprehensive administrative support across all areas of the People & Culture function.

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Your responsibilities will include:

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- Preparing employment contracts, letters, and employee documentation
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- Coordinating onboarding administration, including orientation, uniform and locker allocation
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- Maintaining employee records and HR systems with accuracy and confidentiality
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- Assisting with payroll system (Zambion/Ready Workforce) administration
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- Managing employee files and compliance requirements
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- Coordinating training bookings and maintaining training records
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- Supporting visa, work rights, and employment compliance checks
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- Coordinating offboarding activities
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- Producing reports, correspondence, and HR metrics
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- Providing general administrative support to the People & Culture team
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Qualifications n

What We're Looking For

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To be successful in this role, you will have:

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- Previous experience in administration, coordination, HR administration, or office support
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- Exceptional attention to detail and accuracy
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- Strong organisational and time management skills
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- Intermediate to advanced Microsoft Office skills, particularly Excel,



Word, and Outlook
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- Previous use of SmartRecruiters, Ready Work Force (Zambion) highly desireable.
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- Excellent written and verbal communication skills
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- Ability to handle confidential information with discretion
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- A proactive approach and strong customer service mindset
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- The ability to manage multiple priorities and meet deadlines
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Additional Information n

Why Join Us?

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As part of Accor, you'll join a global hospitality leader with opportunities that extend far beyond a single role.

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Benefits Include

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✅ Discounted accommodation and food & beverage across Accor properties worldwide

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✅ Career development and internal progression opportunities

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✅ Access to Accor's learning and development programs

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✅ Employee recognition programs

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✅ Supportive and collaborative workplace culture

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✅ Opportunity to gain exposure to all areas of Human Resources within a large hotel environment

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Interested?

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If you are an organised administrator with a passion for people, systems, and delivering exceptional support, we'd love to hear from you.

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Apply now and take the next step in your career with Novotel Surfers Paradise.

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Ready to Join the Team?

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If you're passionate about hospitality, thrive on delivering exceptional guest service, and enjoy a role that offers variety and flexibility, we'd love to hear from you.

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Apply now and become part of a team that creates memorable experiences for every guest, every day.

📌 People & Culture Coordinator (City of Gold Coast)
🏢 AccorHotel
📍 City of Gold Coast