Job Description

Hey there!
n We’re

n

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
n Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

n
n

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

n
n

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
n Ready to be part of the experience?

n
n

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

n
About the Role: n
n

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, recent formats, and operational challenges that often require building solutions from scratch.

n
n

In this role, you will work from early-stage definition to final execution , owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

n
Key Responsibilities n
1. End-to-End Ownership of Complex Events n
n

n
n
- Lead the operational strategy of large-scale, high-complexity events
n
n
- Own projects from early planning stages through execution
n
n
- Ensure delivery meets both partner expectations and internal standards




n
n

n
2. Operational Strategy & Design (0→1) n
n

n
n
- Translate partner needs into scalable operational models
n
n
- Design processes, workflows, and tools from scratch when needed
n
n
- Define how the event should be run — not just how to execute it
n
n

n
3. Problem Solving in Ambiguous Environments n
n

n
n
- Break down complex, undefined problems into actionable plans
n
n
- Anticipate operational risks and design mitigation strategies
n
n
- Make decisions with incomplete information
n
n

n
4. Cross-functional Leadership n
n

n
n
- Work closely with Sales, Originals, Product, and local Operations teams
n
n
- Align multiple stakeholders around a clear execution plan
n
n
- Act as the main operational point of contact for key partners
n
n

n
5. Execution Oversight n
n

n
n
- Ensure that designed solutions are effectively implemented on the ground
n
n
- Support local teams in executing complex setups
n
n
- Step in when needed to unblock critical issues
n
n

n
What Success Looks Like: n
n

n
n
- Complex events are delivered without relying on existing playbooks
n
n
- New operational models are designed, tested, and reused
n
n
- Partners see Fever as a strategic operator, not just an executor
n
n
- Ambiguity is reduced through clear structure and decision-making
n
n
- Projects move forward without constant supervision or escalation
n
n

n
About You: n
Experience n
n

n
n
- 2–5 years of experience in:
n
n n
n
- Top-tier consulting (MBB or similar), OR
n
n




- Strategy & Operations roles in high-growth companies
n
n
n
n
- Proven experience solving complex, ambiguous problems
n
n
- Experience leading projects end-to-end
n
n

n
Skills & Mindset n
n

n
n
- Structured problem solver : you break down complexity into clear actions
n
n
- Builder mentality : you create solutions where none exist
n
n
- High ownership : you operate independently with minimal guidance
n
n
- Strategic + execution balance : you can design and implement
n
n
- Strong stakeholder management : you influence without authority
n
n

n
Nice to Have n
n

n
n
- Experience in operational environments (logistics, marketplaces, large-scale ops)
n
n
- Exposure to live events or large-scale physical operations
n
n
- Analytical skills (Excel, SQL) are a plus
n
n

n
Languages n
n

n
n
- Fluent English required
n
n

n
What We Offer: n
n

n
n
- Ownership of the most complex and strategic projects in the company
n
n
- High visibility and direct exposure to senior leadership
n
n
- The opportunity to build operations from scratch at global scale
n
n
- A fast-paced environment with real autonomy and impact
n
n

n
n
Benefits & Perks: n
n

n
n
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
n
n
- Opportunity to have a real impact in a high-growth global category leader
n
n
- 40% discount on all Fever events and experiences
n
n
- Home office friendly
n
n
- Responsibility from day one and professional and personal growth
n
n
- Great work environment with a young, international team of talented people to work with!
n
n
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
n
n
- Wellhub
n
n
- English Lessons
n
n
- Possibility to receive in advance part of your salary by Payflow
n
n

n

📌 Operations Strategy Manager (Global Events) (Melbourne)
🏢 FeverUp
📍 Melbourne