14 Oct
|
Corbett & Claude
|
Brisbane
14 Oct
Corbett & Claude
Brisbane
Job Description
Assistant Venue Manager & Guest Experience Lead – Brisbane CBD About the role n
We’re looking for an energetic and experienced Assistant Venue Manager to join our Corbett & Claude team in Brisbane’s CBD.
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Working closely with the Venue Manager, you’ll help lead the day-to-day operation of a busy, high-volume restaurant. You’ll be visible on the floor, confidently running shifts, supporting the team and ensuring every guest receives warm, attentive and engaging service.
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This is an ideal chance for a strong hospitality supervisor or emerging manager who is ready to take on greater responsibility and continue developing toward future venue management.
Key responsibilities n
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- Supporting the Venue Manager with the daily operation and performance of the venue
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- Confidently leading busy lunch, evening and weekend services
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- Managing reservations, guest arrivals, section allocations and overall floor flow
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- Running clear pre-shift briefings and ensuring the team is prepared for service
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- Coaching and supporting team members throughout each shift
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- Maintaining high standards of service, presentation and professionalism
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- Creating a positive atmosphere and keeping the team motivated during busy periods
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- Handling guest feedback and resolving concerns calmly and professionally
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- Supporting staff recruitment, onboarding and training
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- Assisting with rosters, labour management and shift planning
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- Completing opening and closing procedures, cash reconciliation and daily reporting
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- Assisting with stock control,
ordering and beverage management
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- Working closely with the kitchen team to maintain smooth communication and service flow
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- Ensuring food safety, RSA, workplace health and safety, and company procedures are followed
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About you nn
- An outgoing, hands-on hospitality leader who genuinely enjoys working with people
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- Confident running shifts and leading a team during busy services
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- A strong communicator who can give clear direction while remaining approachable
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- Organised, reliable and comfortable taking responsibility
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- Able to read the room, stay calm under pressure and respond quickly when service changes
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- Passionate about guest experience, team development and hospitality
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- Previous supervisory or assistant management experience in a busy restaurant or hospitality venue
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- Interested in developing your operational and commercial management skills
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About us n
Corbett & Claude is casual, modern Italian done our way—a creative, Italian-inspired menu served through open kitchens and buzzing bars, where personality drives the guest experience as much as the food.
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Our venues are places where friends, families and colleagues gather, unwind and celebrate. We’re proud to create genuine long-term hospitality careers by giving talented people opportunities to learn, lead and grow with us.
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If you’re ready to step into a leadership role, build your management experience and help deliver outstanding service in one of Brisbane CBD’s busiest hospitality precincts, we’d love to hear from you.
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📌 Assistant Venue Manager & Guest Experience Lead - Brisbane CBD
🏢 Corbett & Claude
📍 Brisbane