Job Description

We’re Hiring: Experienced Case Manager | Full-Time n

At Hello Migration, we believe migration work is more than managing files and meeting deadlines. It is about supporting people through some of the most important decisions of their lives.

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We are looking for an experienced Case Manager to join our team in a full-time role.

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This is not an entry-level position. We are specifically looking for someone who already has hands‑on experience working in an Australian migration practice and can confidently manage client files and progress matters with a high level of organisation and attention to detail.

Essential experience n

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- Previous experience working as a Migration Case Manager, Migration Assistant or in a similar migration-focused role
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- Strong experience with client file management and case progression
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- Experience using Migration Manager
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- Practical experience handling Subclass 482 and Subclass 186 matters
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- Experience with skilled visas and Graduate visas
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- Experience preparing, managing or supporting Administrative Review Tribunal (ART) matters
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- Confidence working with multiple active matters, deadlines, documentation and client communication
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- Strong written communication, organisation and attention to detail
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We are looking for someone who understands the importance of accuracy, client care and proper file management, and can contribute confidently from day one.

Why join Hello Migration? n

You’ll be joining an experienced and supportive migration team in a positive, collaborative working setting.

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We value professional development, encourage continuous learning and want our team members to feel recognised, supported and challenged to grow.

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You’ll work across a varied caseload, strengthen your professional experience and become an important part of a team that genuinely cares about the people behind every matter.

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If you are looking for a role where you can make a difference, feel valued and help change people’s lives, we’d love to hear from you.

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📌 Experienced Case Manager (Brisbane)
🏢 Hello Australia & Hello Migration
📍 Brisbane