Job Description

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Credit Officer - Brookvale Head Office- 5 days per week in office

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Join a long-standing, third-generation Sydney family business supporting the building and plumbing industry since 1960. At Hardware & General, you’ll be part of a trusted supplier known for expert advice, strong product knowledge, and exceptional customer service across 140,000+ products.

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This is a full-time, 5-day in-office role where you will take ownership of the credit and accounts receivable function, ensuring accounts are well-managed, payments are collected on time, and customer relationships are maintained.

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You’ll be joining a reliable, supportive team where your experience is valued and your work genuinely contributes to the success of the business.

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What You’ll Be Doing:

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- Credit control and risk monitoring
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- Accounts receivable and debt collection
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- Payment allocation and reconciliations
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- Customer account management
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- Stakeholder communication and issue resolution
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What We’re Looking For:

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- Previous experience in Credit Control and Accounts Receivable
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- Robust understanding of credit and collections processes
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- Experience with cash allocation and reconciliations
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- Excellent communication and negotiation skills
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- High attention to detail and accuracy
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- Strong Excel and Microsoft Office skills
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- Experience with ERP/accounting systems
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- Ability to manage competing priorities in a busy environment
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- Professional, reliable, and customer-focused approach
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- Ability to handle difficult conversations calmly and professionally

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What You’ll Get:

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- Stable, long-term employment with a respected family business
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- Supportive and experienced team environment
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- Staff discounts after probation
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- Opportunity to grow and develop within the business
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- A workplace that values professionalism, trust, and teamwork
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If you want a to work with a long standing team in a fantastic working workplace please apply!

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At this stage, only direct candidates will be considered, as we have a dedicated H&G; internal recruitment team.

📌 Credit Officer (Brookvale)
🏢 H
📍 Brookvale