Job Description

Assembly and Dispatch Assistant n

Posted: 25/09/2026

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Closing Date: 31/12/2026

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Job Type: Permanent - Full Time

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Location: Gold Coast

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Job Category: Operations

THE OPPORTUNITY n

The Signal Group is one of Australia’s largest staff identification and branded merchandise providers. We specialize in creating high-quality branded products for businesses, events, and organizations nationwide. With a reputation for excellence and innovation, we pride ourselves on delivering exceptional products and outstanding customer service.

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In this role, you will be responsible for the assembling of name badges, awards, trophies & neoprene products. Most of the work centres around name badge assembly executing consistent repeat processes that require a high attention to detail.

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This role also involves order assembly, order picking & dispatch. Being comfortable with inventory and ordering systems, customer e-mails and shipping & dispatch. This role will also be required to provide supervision and guidance to peers in the dispatch and assembly team.

Key Responsibilities Will Include n

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- Assemble name badges, awards, trophies & neoprene products.
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- On time & accurate packing, assembly & shipping of orders.
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- Invoicing & dispatch documentation.
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- Providing guidance to peers,



managing workload & flow and some coaching and supervision capability.
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- The ability to prioritise activities based on deadlines and due dates.
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- Maintain a clean and organized work area, ensuring compliance with workplace safety and cleanliness standards.
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- Provide assistance in other departments as needed, based on skills and experience.
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- Follow company policies and procedures to ensure efficient workflow and quality control
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YOUR BACKGROUND nn
- Consistent attention to detail and accuracy in assembly and dispatch.
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- Proficient with ordering & dispatch software.
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- Proficient with managing e-mail requests with explicit communication.
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- Ability to follow instructions and work independently or as part of a team.
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- Organised & deadline focussed.
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- Previous experience in assembly, packing, or dispatch roles is advantageous.
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- Willingness to learn and adapt to new technologies and production processes.
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Benefits nn
- Hotel and Dining Discounts.
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- Birthday Leave.
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- Lifestyle Platform with 400+ retailer discounts.
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- Salary Sacrificing/Financial Education and benefits.
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- Career Progression/Mulpha Academy/Study Assistance.
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- Wellbeing Hub/Healthcare Discounts/Employee Assistance Program.
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- Free Car Parking
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📌 Assembly and Dispatch Assistant (City of Gold Coast)
🏢 Mulpha International Bhd Company No: 197401002704 (19764-T)
📍 City of Gold Coast