Job Description

Melbourne CBD or Sydney CBD | Hybrid Working n
nAre you a law-qualified insurance professional looking to take the next step in your claims career? Or an experienced Motor Claims specialist looking to move into a highly regarded national claims environment?n
nWe're partnering with a leading specialist claims and legal services organisation that manages complex insurance claims on behalf of Australia's largest insurers. Due to continued growth, they're looking to appoint a Claims Account Managers to join their established teams.n
nThis is an excellent opportunity to work on technically challenging claims, manage your own portfolio, and build your expertise within a collaborative and supportive environment.n
nWho we're looking forn
We're keen to speak with candidates who have: n
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- Bachelor of Laws (LLB) and at least 2 year post-graduate experience within insurance claims, OR
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- Strong Motor/Property Claims experience (law degree not required for motor claims specialists)
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- Experience working for an insurer, underwriting agency, claims management business, legal practice or loss adjusting organisation
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- Strong analytical, negotiation and stakeholder management skills
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- The ability to assess liability, interpret policy coverage and drive claims through to resolution
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Experience managing one or more of the following claim types: n
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- Public Liability
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- Professional Indemnity & Cyber
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- Property & Motor
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The Opportunity n
nYou'll take ownership of a portfolio of claims from initial notification through to settlement, providing strategic advice, managing stakeholders and delivering exceptional outcomes for insurer clients.n
Why join n
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- Hybrid working with flexible arrangements.




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- Birthday leave to celebrate your special day.
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- Two paid volunteer days each year.
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- Genuine career progression across claims, legal and leadership.
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- Work on complex, technical claims for leading insurers.
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- Ongoing training and professional development.
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- Collaborative team culture with experienced industry professionals.
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- Up-to-date CBD offices with the latest technology.
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- Strong focus on employee wellbeing and work-life balance.
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- Be part of a growing global organisation with long-term career opportunities.
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Responsibilities include: n
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- Managing an end-to-end portfolio of complex insurance claims
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- Assessing liability, indemnity and financial exposure
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- Setting and reviewing reserves
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- Developing effective claims strategies to achieve timely and commercial outcomes
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- Liaising with insurers, brokers, insureds, lawyers, investigators and external service providers
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- Negotiating settlements and resolving disputes
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- Identifying recovery opportunities where appropriate
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- Preparing high-quality reports and recommendations for clients
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- Maintaining excellent client relationships through proactive communication
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- Managing a busy portfolio while consistently delivering service excellence
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Whether you're an insurance lawyer wanting to move into a commercial claims role, or an experienced Motor Claims professional looking for a fresh challenge, we'd love to have a confidential conversation.n
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*** If you know anyone who would consider this an advancement opportunity you can contact us to discuss our $500 referral program for successful candidates placed *** n
nApply today or contact Morgan Consulting for a confidential discussion

📌 Claims Account Mangers x 4 (Melbourne)
🏢 Morgan Consulting Idibu
📍 Melbourne