CRIS is seeking a Customer Service Manager to oversee a large, fast-paced customer service team within a major telecom client. You will drive customer experience improvements, lead escalation handling, and coordinate with Marketing, Operations and Product to deliver impactful releases.
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The role emphasizes ownership of team growth, performance KPIs, and a passion for disruptive technology in a energetic start-up environment. The position offers autonomy and a competitive package.
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📌 Telco Customer Experience Manager -- Lead 50+ Team (Sydney)
🏢 EBR Ever Better Recruitment
📍 Sydney
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