Job Description

Business Consultant – Compliance & Technology(NDIS and Aged Care) n

Melbourne, VIC | Hybrid preferred

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Remote candidates outside Melbourne considered

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Full-time

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Help organisations become audit-ready, improve operations and get more value from technology.

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HCPA is looking for a Business Consultant – Compliance & Technology to work with clients across NDIS, Aged Care, Healthcare, Community Services and other regulated industries .

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This is a client-facing consulting role combining compliance, audit readiness, operational improvement and technology. You'll help clients identify gaps, improve processes and implement Audit Pilot , HCPA's regulatory technology platform.

What you'll do n

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- Understand clients' compliance, operational and audit-readiness needs
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- Identify gaps, risks and opportunities for improvement
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- Translate requirements into practical actions and solutions
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- Support Audit Pilot implementation, onboarding and adoption
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- Conduct client meetings, workshops and consultations
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- Track corrective actions and requirements through to resolution
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- Build trusted client relationships and support ongoing adoption
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- Gather client feedback and work with internal teams to improve the product and client experience
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- Identify opportunities for additional HCPA solutions where they provide genuine value
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- Maintain accurate CRM and client records
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What we're looking for n

We're looking for someone with client advisory experience and practical knowledge of audit, compliance, quality or regulated environments, who is also comfortable working with technology.

You may come from: n

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- Quality, compliance, risk or audit
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- NDIS or Aged Care audit / accreditation
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- Business consulting or advisory
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- Customer success or professional services
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- SaaS implementation or client onboarding
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- Operations or continuous improvement
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- Governance or regulatory compliance
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You'll ideally have: nn
- Experience working with clients and senior stakeholders
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- Practical knowledge of audit, compliance or quality requirements
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- Experience identifying gaps and supporting improvements or corrective actions
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- Experience using SaaS, compliance, audit, quality or other technology platforms
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- Ability to quickly learn and adopt new technology
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- Solid communication, problem-solving and stakeholder management skills
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- Experience in NDIS, Aged Care, Healthcare, Community Services or another regulated sector is highly desirable
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This role will suit someone who nn
- Enjoys working with clients and understanding how businesses operate
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- Can turn compliance and audit requirements into practical, actionable solutions
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- Is comfortable with technology and enjoys learning new platforms
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- Can help clients not only implement a solution, but adopt it and see ongoing value
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- Is interested in working across platforms such as Audit Pilot and, over time, Dallo
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Why HCPA? n

You'll work at the intersection of compliance, consulting, technology and commercial growth, with genuine ownership across client relationships, implementation and continuous improvement.

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Location: Melbourne, VIC — hybrid preferred

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Remote: Candidates outside Melbourne considered

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Employment: Full-time

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If you're a quality, compliance, audit, consulting or regulated-industry professional who enjoys working with clients and technology, we'd love to hear from you.

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📌 Business Consultant - Compliance & Technology (Melbourne)
🏢 HCPA
📍 Melbourne