Job Description

About the Company
n Our client is an established organisation operating within the health and professional services sector, supporting organisations across Australia through a range of specialised products and services.
n Based in Bowen Hills, they are seeking a Client Relationship Officer to join their team in a permanent capacity. This is a great opportunity for someone early in their career who enjoys building relationships, providing a high level of client service and taking ownership of the administration and coordination that sits behind a positive client experience.
About the Role
n Reporting to the Operations Manager, you will support both existing and prospective clients while assisting with day-to-day business development and operational activities.
n This is not a commission-based sales role . It is a relationship-focused position combining client service, account coordination, administration and light business development.
n Your responsibilities will include:

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- Building and maintaining solid relationships with existing and prospective clients
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- Acting as a key point of contact for client enquiries and ongoing support
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- Coordinating client onboarding, meetings, training sessions and follow-ups
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- Conducting regular client check-ins and supporting ongoing engagement
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- Identifying opportunities to promote relevant products and services based on client needs
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- Supporting proposals, presentations and other business development activities
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- Maintaining accurate client and prospect information within the CRM
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- Coordinating schedules, communications and client-facing materials
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- Supporting reporting, data entry and general administration
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- Assisting with invoicing requests and liaising with internal teams
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- Taking ownership of an allocated product portfolio and supporting clients throughout the service lifecycle
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The role genuinely combines relationship management with hands-on coordination and administration, so it would suit someone who enjoys client interaction but is equally comfortable staying across the detail behind the scenes.
About You
n You may currently be working as a Client Services Officer, Account Coordinator, Customer Success Coordinator, Sales Support Coordinator, Business Development Coordinator or junior Account Manager and be ready to take greater ownership of client relationships.
n Ideally, you will bring:

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- Approximately 2-5 years' experience within client services, account coordination, customer success, sales support or a similar role
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- Strong relationship-building and stakeholder communication skills
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- A professional and confident approach when dealing with clients
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- Strong administration, organisation and attention to detail
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- Experience working with CRM systems and maintaining accurate client records
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- The ability to manage multiple priorities and follow through on commitments
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- A proactive approach and confidence identifying opportunities to further support clients
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- Strong Microsoft Office skills
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- Experience within health, professional services, education or a similar environment will be highly regarded, but is not essential
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The Benefits

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- $70,000 base salary + 12% super
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- 17.5% annual leave loading
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- Full-time, permanent opportunity
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- Fixed salary position with no commission-based remuneration
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- Bowen Hills location
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- Varied role combining client relationships, coordination, administration and business development
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- Opportunity to develop broader account management and commercial experience
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n Please submit your current resume to apply. If you'd like a confidential discussion about the role, please contact on , quoting reference JN -8. To learn more about Davidson, visit .

📌 Client Relationship Officer (Petrie Terrace)
🏢 Davidson
📍 Petrie Terrace