We’re looking for a friendly, organised and reliable Receptionist to join our team, working across our Woolloongabba and Indooroopilly clinics on a casual basis.
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This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment and is looking for a varied reception role within a supportive allied health setting.
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You’ll work across both clinics, providing reception and administration support where needed and working alongside experienced admin and clinical teams.
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With approximately 13–25 hours available per week across both locations, this role offers variety and the opportunity to build your experience within a well-established allied health organisation.
About the Role n
As the first point of contact for our patients, you’ll play an important role in creating a welcoming and positive experience from the moment they walk through our doors.
Current roster requirements include: Woolloongabba n
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- Approximately 5–15 hours per week
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- Primarily Thursdays and Fridays
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- Weekday shifts will most commonly be 1:00pm–6:00pm
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- Occasional Saturday mornings, approximately 7:30am–1:00pm
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- Approximately 2 Saturdays per month, with some flexibility
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- Shifts may occasionally start as early as 7:30am or finish as late as 6:30pm
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Indooroopilly nn
- Approximately 8–10 hours per week
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- Primarily Mondays and Wednesdays
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- Monday shifts most likely 1:00pm–6:30pm
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- Wednesday shifts most likely 3:00pm–6:30pm
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- Hours may initially be lower, with the potential for additional hours as the clinic grows
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Roster requirements may change based on clinic needs, so flexibility across both locations, days and times will be highly regarded.
Your responsibilities will include: n
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- Welcoming patients and managing front desk reception and check-in
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- Answering phone and email enquiries in a friendly and professional manner
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- Scheduling and managing patient appointments
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- Processing HICAPS, Medicare and EFTPOS transactions
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- Managing referrals and correspondence
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- Assisting with diary management
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- Maintaining accurate patient records and completing data entry
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- Completing end-of-day reconciliation
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- Supporting clinicians with day-to-day administration
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- Providing a high level of customer service to patients and referrers
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- Working collaboratively with the wider clinic teams
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About You n
We’re looking for someone who is:
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- Friendly, approachable and skilled
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- Organised and reliable with great attention to detail
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- Confident communicating with patients, clinicians and other stakeholders
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- Comfortable working in a fast-paced environment
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- Adaptable and confident working across different clinic locations
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- Able to work independently while also contributing positively to a team
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- Flexible and willing to learn new systems and processes
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- Previous reception or administration experience is preferred, but not essential
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Why You’ll Love Working With Us nn
- Join supportive and friendly multidisciplinary teams across two clinics
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- Work within a well-established allied health organisation with over 30 years of experience
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- Enjoy a varied role working across two clinic environments
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- Genuine opportunities to develop your administration and customer service skills
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- Staff discounts across our services
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- Professional development and training opportunities
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- Fun team events and a supportive workplace culture
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- Be part of a team that genuinely cares about our patients and each other
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Our Values nn
- Respect All
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- Be Memorable
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- Collaborate & Grow
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- Innovate for the Future
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- Show the Love!
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If you’re friendly, reliable and ready to join a supportive allied health team where you can learn, contribute and enjoy a varied role across two clinics, we’d love to hear from you!
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📌 Receptionist | Brisbane
🏢 Sports and Spinal Group
📍 Brisbane
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