Job Description

Senior Service Engineer – Longwall (Permanent) n

Location: Paget, Mackay QLD
n Contract type: Permanent
n Work model: Hybrid (workshop based with minimal travel)

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We are seeking a highly experienced Senior Service Engineer – Longwall to join our Mackay-based team. This is not your standard Mechanical Fitter position .

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We're looking for a true Longwall specialist with extensive, hands‑on experience working directly with longwall equipment and systems. Whether you've spent your career on a longwall crew underground, supporting longwall operations for an OEM, or leading major overhaul and rebuild projects, your expertise will be highly valued in this senior technical role.

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Based in our Paget workshop , you'll use your practical longwall knowledge to support equipment rebuilds, technical investigations, reliability improvements and customer outcomes across Australia's underground coal mining industry.

What's on Offer? n

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- 5/2 roster
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- Weekend work available
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- Significant overtime opportunities
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- Permanent employment opportunity
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- Competitive remuneration package
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- Senior specialist rates reflective of your experience
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- Workshop‑based role with minimal travel
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- Home every night
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- Long‑term career opportunities within a growing business
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Key Responsibilities nn
- Conduct inspections, assessments and failure investigations of longwall equipment.
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- Lead overhaul, repair and rebuild activities.
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- Provide specialist technical advice and troubleshooting support.
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- Analyse equipment performance and identify improvement opportunities.
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- Support engineering teams with product development and reliability initiatives.
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- Prepare technical reports and recommendations.
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- Mentor and support workshop personnel through the sharing of technical expertise.
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- Assist customers with maintenance strategies and equipment performance solutions.
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- Ensure all work is carried out safely and to the highest quality standards.
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About You – Essential nn
- Mechanical Trade Qualification (Mechanical Fitter, Diesel Fitter or equivalent).
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- Minimum 5 years' direct experience working on longwall equipment .
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- Extensive practical knowledge of underground longwall mining operations.
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- Robust understanding of:n n
- AFCs (Armoured Face Conveyors)
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- Beam Stage Loaders (BSL)
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- Crushers
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- Powered Roof Supports (Shields)
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- Shearers
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- Hydraulic systems
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- Gearboxes and drive systems
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- Proven fault‑finding and troubleshooting capability.
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- Strong communication and technical reporting skills.
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Highly Regarded nn
- Underground coal mining experience.
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- OEM longwall equipment experience.
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- Longwall relocations and commissioning experience.
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- Reliability engineering and root cause analysis experience.
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- Previous supervisory or technical leadership experience.
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- Standard 11 and Coal Board Medical.
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We Want Someone Who Has Lived Longwall n

This position is designed for someone who truly understands longwall equipment because they've worked with it day in and day out.

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Potential candidates may be:

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- A Senior Mechanical Fitter on a longwall crew
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- A Longwall Maintenance Supervisor
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- A Longwall Coordinator
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- An OEM Service Specialist
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- A Longwall Rebuild Specialist
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If you've spent years working directly on longwall equipment and are looking for a role where your knowledge is recognised and rewarded, we'd like to hear from you.

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Applicants without significant direct longwall experience will not be considered or contacted.

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📌 Site Service Engineer (Mackay)
🏢 Nepean
📍 Mackay