Incident & Problem Lead (ServiceNow) - Hybrid Sydney

Incident & Problem Lead (ServiceNow) - Hybrid Sydney

14 Oct
|
Infosys
|
Sydney

14 Oct

Infosys

Sydney

Job Description

Infosys Limited in Sydney, Australia is seeking an Incident and Problem Coordinator to manage major incidents, conduct root cause analysis, and coordinate cross‑functional teams within a hybrid work model.

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The role requires logging incidents in ServiceNow, tracking SLAs, producing PIRs, and driving improvements with robust stakeholder collaboration and clear communication across audiences.

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📌 Incident & Problem Lead (ServiceNow) - Hybrid Sydney
🏢 Infosys
📍 Sydney

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