Job Description

You Will Make An Impact In The Following Ways n

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- Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
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- Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
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- Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
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- Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
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- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
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- Identify additional service opportunities with customer.
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- Complete training in line with skill and business requirements.
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- Maintain service vehicle and tools for cleanliness and proper operation.
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- Ensure adherence to all relevant Health Safety & Environmental policies,



procedures and legislation and reports any issues / incidents to site management and to their supervisor.
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- Complete in workshop repairs as required
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Additional Information nn
- 2 weeks on / 1 week off Roster - 12hr shifts
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- Competitive Annual Salary – Inclusive of applicable penalties and shift allowance.
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- 20% Remote Location Allowance
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- All your Safety equipment / PPE and uniforms are provided and laundered
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- Domestic Relocation from across Australia may be offered for the right candidate
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- Local Valid Drivers License is required
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To be successful in this role you will need the following: nn
- Apprentice Trained Engine Technician (Cert III) or equivalent
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- Intermediate level of workshop or field service experience required
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- Intermediate level knowledge of and/or experience with engine products
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- Heavy Vehicle Experience preferred
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- HR License preferred
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Job n

Service

Organization n

Cummins Inc.

Role Category n

In office with Flexibility

Job Type n

Technician

ReqID Relocation Package n

No

100% On-Site n

No

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📌 Technician - Field Service - 2/1 - Residential (Karratha)
🏢 Cummins Asia Pacific
📍 Karratha