Job Description

MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain. We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.

About the Role: n

You’ll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.

Key Duties Include: n

n
- Booking patient appointments and procedures
n
- Answering phones and responding to patient and referrer emails
n
- Welcoming patients and providing a warm, professional experience
n
- Liaising with patients, hospitals and clinical staff
n
- Processing referrals, procedural paperwork and patient documentation
n
- Preparing and submitting theatre lists
n
- Billing, procedural billing and following up outstanding accounts
n
- Managing daily practice administration
n





What You’ll Need: nn
- Confident computer skills and ability to work across software platforms
n
- Experience with Gentu or similar practice management software is a bonus, but not essential (full training provided)
n
- Robust communication and interpersonal skills, with a caring manner for patients
n
- Ability to prioritise and manage multiple tasks
n
- Attention to detail and a proactive attitude
n
- Discretion when handling confidential patient information
n
- Part-time flexibility: 4 days per week (30 hours)
n
- Some work-from-home days may be available
n
- Free on-site parking
n
- Work alongside a supportive and experienced team
n
- Extensive on-the-job training provided
n

#J-18808-Ljbffr

📌 Medical Administrator (Melbourne)
🏢 MSK Pain Group
📍 Melbourne