Job Description

Clinical Engagement and Partnerships Coordinator n

This is a part-time, permanent position, Monday, Wednesday and Friday, 9am to 5pm, based at our Concord office with travel across Sydney. You'll own the front door — building and holding the relationships that bring participants to us, and making sure every referral that arrives is handled properly and quickly.

Key responsibilities n

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- Build and maintain referral relationships with hospitals, discharge planners, clinical teams, allied health and community organisations
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- Manage referrals as they come in — triage, respond, gather what's needed and hand over cleanly to the service team
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- Represent Aus Care Community Services at meetings, network events and with referring professionals
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- Track where referrals come from and what happens to them, and report on it
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- Work with the Managing Director on which relationships and areas to prioritise
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- Make sure referral conversations reflect participant choice and our conflict of interest obligations
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About you nn
- A background in disability, health, mental health or community services, with credibility in front of clinical professionals
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- Experience in referral management, intake, partnerships or business development in a health or disability setting
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- Solid working knowledge of the NDIS, particularly how participants come into the scheme and what happens at discharge
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- Confidence starting conversations with people you don't know yet
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- Organised follow-up — the relationships are built in the second and third contact, not the first
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- Current NDIS Worker Screening Check, Working with Children Check, driver's licence and comprehensively insured vehicle
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About us n

Aus Care Community Services is an NDIS Quality and Safeguards Commission registered provider based in Concord, supporting participants across Sydney and NSW. We deliver NDIS Support Coordination, In-Home Support & Personal Care, Social & Community Access, and Home and Living Supports, including NDIS Hospital to Home Discharge Support and NDIS Community Reintegration Support. Our team works under the Care Navigator name — the person a participant and their family come back to, rather than a different voice each time they call.

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Part time, permanent position, Tuesday, Wednesday and Friday, 9am to 5pm

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- Vehicle allowance, company phone and iPad
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Direct access to the Managing Director — you'll be shaping where the business grows, not just executing a list

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📌 Clinical Engagement and Partnerships Coordinator (Sydney)
🏢 Aus Care Community Services
📍 Sydney