EBR Ever Better Recruitment is assisting a leading Australian telecommunications client to hire a Training & Quality Lead. The role centers on leading learning and development initiatives, improving customer service outcomes, and driving performance improvements across service delivery.
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You will identify quality projects, manage LMS activities, and collaborate with partner vendors to report progress and achieve goals, while mentoring a team to meet deadlines with integrity and professionalism.
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📌 Quality & Training Lead: Elevate Customer Experience (Sydney)
🏢 EBR Ever Better Recruitment
📍 Sydney
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