14 Oct
|
Lone Wolf Technologies, Inc. ®
|
Toowoomba Regional
14 Oct
Lone Wolf Technologies, Inc. ®
Toowoomba Regional
Job Description
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The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.
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ESSENTIAL RESPONSIBILITIES & DUTIES: n
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- Administer, configure, and optimize Salesforce to support customer operations workflows.
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- Maintain data integrity by managing deduplication, validation rules, and automation processes.
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- Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
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- Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
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- Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
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- Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
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- Maintain clear documentation of system configurations, workflows, and processes.
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- Ensure compliance with company security policies, data governance standards, and regulatory requirements.
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- Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.
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QUALIFICATIONS & SKILLS: n
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- Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).
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- Experience with Salesforce reports, dashboards, and data management.
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- Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).
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- Ability to troubleshoot technical issues and provide clear, timely end-user support.
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- Robust analytical and problem-solving skills with keen attention to detail.
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- Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.
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- Minimum 2 years of experience in Salesforce administration.
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- Salesforce certifications required.
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📌 Propertybase Client Services Specialist (Toowoomba Regional)
🏢 Lone Wolf Technologies, Inc. ®
📍 Toowoomba Regional