Pra is a growing SaaS company delivering support for commercial displays, media players, and reseller partners. The role involves hands-on IT support, with full training on the platform and a chance to specialise in hardware troubleshooting.
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You will assist customers via chat, email, phone, and video, troubleshoot across devices and networks, and guide setup and ongoing troubleshooting. Excellent communication and problem-solving are essential.
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📌 SaaS Tech Support Engineer - Hardware & Displays (Brisbane)
🏢 PRA
📍 Brisbane
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