Our client is an established furniture and lifestyle retailer with a strong presence and a reputation for delivering quality products and exceptional customer experiences. With a growing showroom network and a strong focus on people, performance and customer service, the business continues to expand its retail capability.
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This is an opportunity to work with a qualified and supportive environment where high performance is recognised, leadership development is encouraged and there is genuine opportunity to progress your career.
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nTHE ROLE n
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We are seeking an experienced Assistant Showroom Manager to work within a high-performing showroom team in Melbourne.
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Working closely with the Showroom Manager, you will play an integral role in driving sales performance, supporting the team and ensuring the showroom consistently delivers a premium customer experience.
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This position would suit an experienced Store Leader who is ready to take the next step in their leadership career.
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nDay-to-Day n
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- Support the Showroom Manager in leading and motivating the retail team
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- Drive sales results and consistently work towards commercial targets and KPIs
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- Coach team members to improve customer service, sales capability and performance
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- Lead by example on the showroom floor and contribute to a positive, accountable team culture
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- Assist with daily showroom operations, rostering and team coordination
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- Monitor sales performance and identify opportunities to improve conversion and productivity
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- Support the delivery of an exceptional customer journey from initial enquiry through to sale
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- Maintain high standards across showroom presentation, operations and compliance
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- Assist with implementing business initiatives and commercial strategies
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- Step into the Showroom Manager's responsibilities when required
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nEXPERIENCE REQUIRED n
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- Previous experience in a retail leadership position, ideally within premium environment
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- Proven ability to achieve sales targets and deliver strong commercial results
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- Experience coaching, motivating and developing a retail team
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- Strong customer service and relationship-building skills
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- Commercially minded with the ability to understand and act on sales and KPI performance
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- Confident communicator with strong organisational skills
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- A hands-on leadership style with the ability to lead from the front
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- Experience within furniture, homewares or another premium retail environment will be highly regarded, but is not essential
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nCOMPANY PERKS n
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- Work with an established national business with a strong showroom network
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- Work alongside an experienced and supportive leadership team
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- Genuine opportunity to develop your leadership career
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- Be part of a high-performing, customer-focused retail environment
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- Opportunity to influence sales performance and team culture
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- Competitive salary package with commission earning potential
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