Job Description

Senior BASE24-eps Engineern

We are looking for an experienced Senior BASE24-eps Engineer with a minimum of 5+ years' hands-on ACI BASE24-eps experience to work within a high-volume banking and payments environment.

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You will support, troubleshoot and maintain a business-critical BASE24-eps workplace while also developing, customising and enhancing payment functionality.

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Key responsibilities:

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- Provide hands-on L2/L3 production support for BASE24-eps
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- Investigate and resolve payment transaction failures and production incidents
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- Perform Root Cause Analysis (RCA) and implement permanent fixes
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- Develop, customise, configure and enhance BASE24-eps
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- Support ATM, POS, EFT and card payment processing
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- Troubleshoot authorisation, routing, switching, settlement and reconciliation
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- Support interfaces with Visa, Mastercard, payment networks and host banking systems
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- Monitor system health, performance and transaction processing
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- Support releases, deployments, upgrades and payment scheme changes
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- Participate in testing and implementation of BASE24-eps enhancements
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- Support high availability, DR and failover activities
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- Work within a 24x7 production support environment
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- Work closely with development, infrastructure, QA and payments teams
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What we're looking for:

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- Minimum 5+ years' hands-on BASE24-eps experience
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- Strong BASE24-eps production support experience
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- Hands-on BASE24-eps development/customization experience
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- Strong knowledge of payment switching and card transaction processing
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- Experience with ATM/POS acquiring and EFT
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- Understanding of the end-to-end card transaction lifecycle
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- Experience troubleshooting high-volume payment environments
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- Strong Incident, Problem and Change Management experience
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- Banking or Financial Services experience
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- Strong communication and problem-solving skills
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📌 B-EPS Engineer (Melbourne)
🏢 Oss Group
📍 Melbourne