Job Description

At FAAC Technologies , we provide innovative automation and access control solutions that enhance security, safety, and convenience across a wide range of environments. From automatic doors and gates to advanced access control and parking systems, our technology helps people move safely and efficiently every day.

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As a global leader in access and mobility solutions, we are committed to delivering high-performance, sustainable outcomes for our customers. We are now seeking a passionate and self-motivated Field Service Technician to join our team in Melbourne.

About the Role n

This is an exciting permanent full time opportunity for an experienced Field Service Technician who enjoys working autonomously, solving technical challenges, and delivering exceptional customer service.

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In this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing a diverse range of automated access solutions across VIC. You will work from a fully equipped company service vehicle and be the face of FAAC Technologies for many of our customers. As such, professionalism, technical expertise, and a customer-first mindset are essential.

Key Responsibilities n

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- Diagnose faults and carry out repairs on automated access equipment.
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- Perform inspections, testing, commissioning, and technical assessments.
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- Provide customers with technical advice and product support.
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- Maintain service vehicle stock levels, tools, and equipment.
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- Complete service documentation and reports accurately and on time.
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- Promote and support preventative maintenance and service agreement programs.
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Skills & Experience n

Experience in one or more of the following areas will be highly regarded:

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- Automatic doors and gate automation systems
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- Boom gates, sliding gates, swing gates, and bollards
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- Speed gates and pedestrian access control devices
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- Parking and vehicle access systems
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- Access control and security integration solutions
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- Electrical troubleshooting and fault finding
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- Field service or maintenance environments
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About You n

To be successful in this role, you will possess:

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- Previous experience in a similar service technician or maintenance role
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- Strong electrical and mechanical fault-finding skills
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- Excellent customer service and communication abilities
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- Strong time management and organisational skills
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- A current Australian Driver's Licence
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- An Electrical Fitter Licence or Restricted Electrical Work Licence (minimum requirement)
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Why Join FAAC Technologies?

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- A great working environment with continuous professional development, competitive salary and benefits.
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- Opportunity to work for a large, successful and rapidly growing global organisation.
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- Great company culture with inclusive events throughout the year.
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- Tools of the trade provided including service van
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- Wellbeing day - that's 6 extra days off per year to focus on wellbeing
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Our vision is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.

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Our mission is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.

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Our values are centre around: People, Ethics, Aspirations and Strategies.

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Explore more at: like something that interests you?

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Please click the "Apply" button to submit your application.

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Safety is paramount in our Company; we have a zero tolerance to drugs and alcohol. All new employees will be required to undergo a drug and alcohol pre-employment medical and police check.

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📌 Field Service Technician (Melbourne)
🏢 Faac Group
📍 Melbourne