Job Description

Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 7 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a casual Food & Beverage Attendant to join our team.

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Reporting to the Food & Beverage Operations Manager, the Food & Beverage Attendant will support the efficient day to day operations of our Food & Beverage outlets. The successful individual will be passionate about providing a warm, welcoming and professional guest service. You will be required to provide efficient food and beverage service whilst maintaining a high standard of presentation and following all company policies and procedures. This position is the perfect opportunity to be part of a supportive, friendly and passionate team and further develop your hospitality career.

Key responsibilities for the role include: n

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- Provide friendly, efficient and professional food and beverage service
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- Undertake general waiting duties including serving food and beverages and clearing tables
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- Assist with the responsible service and sale of liquor
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- Greet and seat guests and assist with reservations
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- Provide room service and delivery duties as required
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- Accurately process guest payments and follow all cashiering procedures
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- Assist with the day to day operation of the Food & Beverage department
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- Maintain high standards of cleanliness,



presentation and grooming
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- Attend training sessions and team meetings as required
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- Work closely with other Food & Beverage personnel in a supportive and versatile manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
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- Report any unsafe practices or situations to the manager on duty
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- Any other ad hoc responsibilities as required
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To succeed in this role you will not only be reliable and a great communicator but will also possess the following attributes: nn
- A friendly disposition and genuine passion for the hospitality industry
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- Ability to work autonomously as well as part of a team
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- A team player attitude and ability to build positive working relationships
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- Ability to follow instructions and adhere to company policies and procedures
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- Punctual and reliable with a strong work ethic
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- Clear and confident communication skills
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- A willingness to learn and develop within the hospitality industry
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- High standard of presentation and grooming
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- Current Responsible Service of Alcohol (RSA) certification
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- Victorian Food Handlers Certificate is highly regarded
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This role is offered on a casual basis and your availability to work a 7-day rotating roster is required, this includes days, weekends and public holidays.

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Source: this is an extract from the company's own website

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📌 Food & Beverage Attendant (Melbourne)
🏢 Hotel Grand Chancellor Melbourne
📍 Melbourne