Job Description

n

About Striive Care

n

Striive Care is a values-driven, trauma-informed organisation delivering therapeutic residential care and NDIS services across Canberra and surrounding regions. We support children and young people with complex trauma, complex disabilities, high-risk behaviours, and significant support needs to stabilise, heal, and build independent futures.

n

About the Role – Casual shifts available

n

We are seeking resilient, experienced, and confident Therapeutic Support Workers to work with children and young people presenting with high-risk and complex behaviours in an OOHC residential setting.

n

This is a demanding, hands-on role suited to individuals who can maintain composure, boundaries, and sound judgement in high-pressure environments. You will be required to actively manage escalations, respond to crisis situations, and provide consistent therapeutic care within a structured home environment.

n

Key Responsibilities

n

• Provide protected, consistent, and therapeutic care in line with trauma-informed practices

n

• Actively manage high-risk behaviours, de-escalate incidents, and respond to crisis situations

n

• Implement behaviour support plans and follow therapeutic frameworks consistently

n

• Maintain clear professional boundaries at all times

n

• Support structured routines, education, appointments, and daily living skills

n

• Complete accurate and timely documentation (shift notes, incident reports)

n

• Work collaboratively with clinicians, case managers, and leadership

n

• Contribute to a stable, structured, and safe home environment

n

Skills & Experience

n





• Essential – Certificate IV in Child, Youth or Community Services (or equivalent)

n

• Minimum 2–3 years’ experience working with high-risk, complex clients in OOHC, youth, disability, or mental health settings

n

• Proven experience managing aggressive, dysregulated, or high-risk behaviours

n

• Strong understanding of trauma-informed care and behavioural support strategies

n

• Demonstrated resilience, emotional regulation, and ability to remain calm under pressure

n

• Ability to apply consistent boundaries and make sound decisions in dynamic environments

n

• Strong communication and documentation skills

n

• Shifts are available across mornings, afternoons, and active nights, seven days a week.

n

Mandatory Requirements

n

• Valid ACT WWVP registration (or willingness to obtain)

n

• National Police Check (within 6 months)

n

• International Police Check (if applicable)

n

• Valid First Aid & CPR

n

• Current driver’s licence and reliable vehicle

n

• Driving history (last 10 years)

n

What We Offer

n

• Meaningful, high-impact work with vulnerable young people

n

• A supportive team with solid leadership

n

• Ongoing training in trauma-informed practice and behaviour management

n





• Career progression opportunities

n

• Access to confidential wellbeing and counselling support

n

Child Safety Commitment

n

Striive Care is a child-safe organisation committed to safeguarding the well-being of all children and young people in our care. All applicants must undergo child-related employment screening, including a valid National Criminal History Check, registration under the Working with Vulnerable People (WWVP) scheme in the ACT (or equivalent), and other required necessary documents.

n

The successful appointment will be subject to the satisfactory outcome of all required screening processes, including National and/or International Criminal History Checks, WWVP registration, and the provision of other necessary valid/ updated documentation as applicable.

n

How to Apply

n

Please submit your CV and a cover letter addressing the selection criteria below via SEEK. To learn more about us, visit

n

Cover Letter – Selection Criteria (Mandatory)

n

1. Describe your experience supporting children and young people in residential or community settings.

n

2. Explain your understanding of trauma-informed care and how you apply it in daily practice.

n

3. Share an example of how you managed a challenging behaviour and maintained professional boundaries.

n

4. How do you support a structured home environment while promoting independence and emotional safety for young people?

n

5. Outline your experience in working as part of a multidisciplinary team and your communication approach in high-stress environments.

n

📌 Therapeutic Support Worker (Harman)
🏢 Striive Care
📍 Harman