Job Description

Experienced GP Receptionist - Join a Team You'll Be Proud to Be Part Of n

The Crane General Practice – Clifton Hill VIC

Experienced GP Receptionist | Work Somewhere You'll Be Proud to Be Part Of Clifton Hill | Casual Position | Immediate start Love structure, thrive in a fast-paced clinic, and genuinely care about people? n

Come work somewhere you’ll feel proud to be. Our Google reviews speak for themselves.

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At The Crane General Practice , we believe exceptional patient care begins long before a patient sees their doctor. Our reception team is the calm voice on the phone, the welcoming face at the front desk and an essential part of every patient's experience.

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We are a modern, privately billing general practice with strong community roots and a culture built on our values of Care, Consistency and Community . Our beautiful heritage clinic combines modern technology with continuity of care, creating a workplace where both patients and staff feel welcome. If you're looking for more than just another reception job, we'd love to meet you.

Why Receptionists Stay n

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- Clear systems with structured daily checklists and a comprehensive workflow library
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- Ongoing learning, mentoring and opportunities to grow through regular education and team development
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- AI-supported workflows that reduce repetitive administration
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- A supportive, team-oriented team that enjoys helping one another
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- Recognition for loyalty, initiative and teamwork
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- Patients who notice, appreciate and regularly acknowledge our reception team through Google reviews
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About You n

You are someone who:

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- Communicates warmly and professionally
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- Remains calm under pressure
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- Thinks ahead and solves problems proactively
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- Loves being organised and working efficiently
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- Enjoys working as part of a close-knit team
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- Takes pride in accuracy and doing things well
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To be considered for this role, you will have:

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- At least 12 months' experience as a GP Receptionist
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- Experience using Best Practice software
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- Experience with Automed Systems and Tyro / EFTPOS
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- Sound knowledge of Medicare billing
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- Confidence with appointment triage and managing a busy front desk
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- A strong understanding of medical confidentiality and patient privacy
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- The ability to provide exceptional service while juggling competing priorities
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Please note: This role is for experienced GP Receptionists only. Applicants without previous General Practice reception experience will not be considered.

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Check out our recruitment brochure here:

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📌 Experienced GP Receptionist - Join a Team You'll Be Proud to Be Part Of (Reefton)
🏢 The Crane General Practice
📍 Reefton