An internationally recognised luxury fashion house with a strong heritage in Italian design and craftsmanship, this business has an established presence across Australia, with boutiques in Sydney and Melbourne and its Australian head office based in Melbourne.
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The Australian business operates as a close-knit retail network, offering an environment where high-performing individuals can make a genuine impact. The culture suits confident, polished and commercially minded people who take ownership, enjoy building meaningful client relationships and are passionate about luxury fashion.
THE ROLE n
An exciting opportunity is available for an experienced Client Advisor to join a premium luxury fashion boutique in Sydney.
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This is a highly client-focused position for someone who understands that luxury retail is about more than completing a transaction. You will build and nurture a loyal client base, provide personalised styling advice and create an elevated experience that encourages clients to return.
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You will be joining either the Sydney CBD boutique or the Chatswood location, with the opportunity to work across a sophisticated product offering spanning both womenswear and menswear.
Day-to-Day n
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- Build and maintain strong relationships with new and existing clients, including high-value and VIP customers
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- Deliver personalised styling and product recommendations based on individual client needs
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- Proactively develop your own client book and identify opportunities to generate repeat business
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- Achieve individual and store sales targets and contribute to wider commercial goals
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- Demonstrate strong knowledge of collections, products and the wider luxury market
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- Deliver a consistently polished, high-touch customer experience from initial engagement through to after-sales service
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- Follow up client enquiries and product requests to maximise sales opportunities
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- Support the wider boutique team with stock management, replenishment and store presentation
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- Assist with visual merchandising and maintain exceptionally high boutique standards
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- Work collaboratively with management and colleagues while taking initiative and ownership of your responsibilities
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- Handle client information and transactions with discretion and professionalism
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EXPERIENCE REQUIRED nn
- Previous experience in luxury, premium or high-end fashion retail
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- Strong track record in sales and relationship-based clienteling
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- Confident styling ability and a strong understanding of fashion and product
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- Experience working with VIP or high-value clients is highly regarded
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- Excellent communication and interpersonal skills
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- Strong commercial awareness with the ability to confidently convert opportunities into sales
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- Polished, professional and fashion-forward personal presentation
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- Proactive approach with the ability to identify what needs to be done without waiting to be directed
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- Strong attention to detail and ability to work effectively in a fast-paced boutique workplace
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- Excellent English communication skills
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- Mandarin or Cantonese language skills are highly regarded
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- Flexible availability, including weekends and public holidays
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- A genuine interest in building a long‑term career within luxury retail
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COMPANY PERKS nn
- Competitive base salary with commission and strong earning potential
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- Public holiday penalty rates in addition to your salary
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- Generous uniform allowance/provision
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- Regular team social activities, competitions and incentives
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- Clear career progression and opportunities to advance through the retail structure
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- Strong culture of promoting from within
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- Opportunity to build a long‑term career with an internationally recognised luxury fashion house
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SALARY n
$60,000-$65,000 base salary + Super + Commission
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📌 Client Advisor | Luxury Fashion | Sydney
🏢 Tshr
📍 Sydney
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