Job Description

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Profile Build Group is a boutique insurance builder seeking a highly organised team member to fill the full-time role of Project Administrator in our fast-paced team.

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As a trusted panel builder for several leading insurance companies, we maintain a consistent pipeline of projects and a solid reputation in the industry. With our portfolio continuing to grow, we are looking for a long-term team member who shares our passion for quality and service. In return, you will enjoy a competitive remuneration package, opportunities for career progression, and the chance to work within a positive, supportive, and professional environment.

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The Role

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As a Project Administrator, you will be working in conjunction with a Building Supervisor and be responsible for overseeing the repair process from start to finish, ensuring smooth operations, timely service, weekly reporting, and excellent customer communication.

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Your role will involve managing schedules, coordinating repairs and acting as a key point of contact between the Building Supervisor, client and subcontractors to ensure all documentation is received and submitted.

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Your Tasks

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- Support the construction team in progressing works efficiently
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- Proactively manage the repair process to meet deadlines and quality standards in conjunction with the Building Supervisor
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- Coordinate schedules, allocate resources, and issue work orders
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- Organise site attendances and maintain accurate repair records and job notes
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- Provide clients with updates on repair status, estimates, and completion timelines
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- Communicate with clients on repair status, estimates, and completion schedules
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- Prepare and submit client reports, internal updates, and documentation
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- Update insurer web portals to meet KPI requirements
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- Draft and issue Building Works Contracts
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- Lodge QBCC Home Warranty Insurance policies
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- Ensure compliance with company policies and industry regulations
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Qualifications/Work Experience

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- Experience in a construction or insurance-based administration position is preferred
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- Excellent written, verbal communication and negotiation skills
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- Excellent work ethic and ability to think outside of the square
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- Self-motivated to work autonomously and as part of a team
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- Demonstrated ability to multitask conflicting priorities with excellent time management skills• Proactive in problem-solving
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- Sound knowledge of MS Word, Excel and Outlook
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- Experience in using Prime Ecosystems an advantage (not essential)
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- A healthy sense of humour and a can-do attitude!
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Benefits

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- Opportunities for career growth and professional development
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- Supportive and friendly work environment
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- Your birthday off each year
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- Discounted gym, health fund and novated leasing available
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- The position is based in our newly fitted out Milton office and offers a competitive renumeration package offered based on skills and experience.
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This is your time to shine! If this role sounds like you, click “Apply for this job” and attach your resume and a cover letter.

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📌 Project Coordinator/Repair Coordinator - Insurance Builder (Construction) (Brisbane)
🏢 Profile Build Group Unit Trust
📍 Brisbane