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- Casual role - great to earn additional income or start a new career!
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- Flexible hours and training provided
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- Stunning Hotel and tranquil surroundings
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Cleveland Estate Macedon Ranges Hotel is actively hiring new customer service staff to join our friendly, professional and supportive Housekeeping team.
ABOUT THE ROLE: n
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- To carry out allocated general cleaning duties, achieving established
n standards of cleanliness and presentation to meet guests’ needs and exceed their expectations about the cleanliness of the room areas of the hotel.
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- Maintain strict security procedures to ensure guest confidentiality and safety
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- Clean guest rooms, storage areas and corridors as allocated to the required
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- Ensure guest supplies and advertising material in bedrooms and bathrooms
n are replenished to the correct standards for the room type.
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- Report any lost property following correct procedures
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- Carry out programmed / regular cleaning duties as allocated.
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- Ensure guest laundry is handled in line with Hotel policy.
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- Use and clean equipment with care, reporting any defective equipment as
n set down in procedures manual.
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- Ensure all department equipment is maintained to a high standard.
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- Assist with regular equipment stocktaking.
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- Ensure the security of keys and guest rooms at all times by adherence to
n security procedures. Report any suspicious persons or items to Supervisor
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- Understand the correct usage and storage of cleaning agents in line with
n health and safety regulations and manufacturers instructions.
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- Attend to other duties as requested by Management and Supervisors
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ABOUT YOU: nn
- To flourish in this role, you will have an eye for detail, a passion for delivering flawless guests experiences and are a genuine hard-worker who understands the art of teamwork in order to achieve the greatest success.
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- Experience in high quality cleaning and customer service highly regarded
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- If recent to Housekeeping, you thrive in an active and at times physically demanding role that will burn plenty of calories and keep you in shape
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- Work well independently and can self-manage your workload and quality of your rooms
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- Love a challenge, take extreme pride in your work and recognise the importance of exceptional guest service.
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- Well presented and ready to rock when you come to work with a positive mindset and a can-do attitude
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ABOUT US: n
Lancemore Hotel Group
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Founded in 1986, The LancemoreGroup is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.
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- We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
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- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
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If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...