As an Owner Relations Manager, you play a vital role within our Asset Management Team. Your friendly and diplomatic demeanor is your key asset as you embark on a mission to strengthen and nurture relationships with our current apartment owners across a diverse portfolio of properties. Furthermore, your charm and expertise will be instrumental in fostering connections with potential owners, thus contributing to the growth and enhancement of our property portfolio.
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Primary Responsibilities
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- Forge and sustain relationships with current apartment owners while also establishing connections with potential investors and other building stakeholders
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- Respond to enquiries from apartmentowners in relation to matters regarding the management of their investments, apartment returns and general owner account enquiries
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- Effectively resolve any enquiries or concerns from apartment owners
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- Develop and maintain a high level of knowledge about the management letting options provided by Accorand relevant industry legislation
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- Implement strategies and initiatives to increase keys under Accor’s management
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Skills and Experience
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- Previous experience within the Property Industry in Business Development / Property Management is beneficial
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- Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
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- Masterful in the art of communication, both the written and spoken
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- Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality
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- A current real estate sales certificate or transferrable licence or nearing completion
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- Robust administrative skills
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#J-18808-Ljbffr
📌 Owner Relations Manager (City of Gold Coast)
🏢 Colonial Group
📍 City of Gold Coast
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