Job Description

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- Brisbane City location with hybrid working flexibility
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About the Role

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Our client is a QLD government organisation based in the Brisbane CBD. They are currently seeking an AO4 Assistant Finance Officer (Finance & Helpdesk) to come in and work with them on a temp contract until 11/05/2027 with possible extensions.

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Requirements for this role include:

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- Experience in a helpdesk environment supporting end-users of finance and travel management systems.
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- Experience working with SAP, and Expense Me Pro systems previously for payment management and reporting.
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Key responsibilities include:

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- Provide System & User Support: Deliver financial helpdesk guidance to frontline officers on best practices, core system functions, and access management for ExpenseMe Pro and SAP Finance systems.
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- Resolve & Escalate System Issues: Troubleshoot day-to-day application issues for users and elevate complex problems to maintain consistent business system operations.
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- Assist with Testing & Content Expertise: Offer subject matter expertise to support user acceptance testing (UAT) and ensure systems and services align with client and stakeholder requirements.
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- Maintain Financial Governance & Compliance: Support business administration functions, including revenue and expense management,



ensuring strict adherence to departmental policies and standards.
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- Manage Reconciliations & Reporting: Prepare monthly financial reports and perform reconciliations across corporate card, finance, and travel allowance systems to ensure data accuracy and timeliness.
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- Develop Support & Training Resources: Assist in creating financial training materials, updating web content, and delivering support activities that enhance the overall user experience.
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- Drive Continuous Improvement: Contribute to the review, development, and implementation of enhanced financial systems, processes, and procedures.
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What's in it for you? Working as a contractor with Randstad comes with many advantages including:

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- Access to our benefits platforms offering discounts at a range of huge retailers
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- 3 x pay runs per week ensuring you are always paid within the week
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- Exclusive access to roles before we go to market
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- Access to our employee assistance program services, including counselling services
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Assistant Finance Officer (Brisbane)
🏢 Randstad
📍 Brisbane